Daily Process Support Manager managing IT incident handling and user support for Baltic Life & Pension. Collaborating with cross-country teams to deliver high-value results.
Responsibilities
Ensure end-user support, including IT incident handling and access rights management;
Ensure monitoring of automated processes in IT systems;
Align, facilitate, and execute the IT release delivery process across Baltics.
Requirements
To have degree in IT, Engineering, or a related field or you are about to graduate;
At least 2 years of experience in IT area;
Strong focus on efficiency through systematic monitoring and analysis;
Good in Latvian and English with high written and verbal communication skills. English language skills are required because daily work consists of Baltic-level projects.
Benefits
Interesting and meaningful work in highly professional, cross-border and multi-cultural environment;
Develop and implement new solutions for largest Life & Pension company in Baltic;
Opportunity to improve through development of complex systems running across multiple countries;
A diverse package of benefits.
Job title
Daily Process Support Manager – Ikdienas procesu atbalsta vadītājs
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