Senior AS400 Analyst responsible for stability and performance of critical legacy systems. Involves technical reference, incident resolution, and application quality assurance.
About the role
- Business Tools & Process Analyst leveraging data analytics and AI to improve operational workflows at a fintech startup. Collaborating with various teams to design effective automation solutions and reporting frameworks.
Responsibilities
- Analyze operational and customer data to identify trends, risks, and performance drivers.
- Strategize and build reporting frameworks and dashboards.
- Develop predictive models and scoring logic to inform strategic planning.
- Collaborate with leaders to identify automation opportunities.
- Design, configure, and maintain AI workflows.
- Build and iterate on automations to ensure effectiveness.
Requirements
- 3-5 years in operations, business intelligence, or automation engineering.
- Strong expertise in SQL, BI tools (Power BI), and Excel/Sheets.
- Hands-on experience implementing AI or workflow automation platforms (e.g., Workato, UIPath, Gainsight automation).
- Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight.
- Ability to turn raw data into insights and clear recommendations.
- Comfortable failing fast and iterating until a solution works.
Benefits
- Contact us to get more details about the benefits we offer.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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