Fraud Analyst focusing on combating fraud and managing risks for loyalty redemptions. Collaborating with teams to ensure secure experiences for millions of Canadian members.
Responsibilities
Regularly review fraud alerts and member-reported fraud claims
Investigate reported fraud adjustments to identify anomalies
Analyze and document business requirements related to fraud prevention
Collaborate with stakeholders to identify potential fraud risks
Implement automation in fraud monitoring
Optimize policies and procedures related to fraud management
Requirements
Experience with fraud prevention platforms, rules configuration, and system management
Familiar with fraud operational practices
Curious with problem-solving skills
Ability to manage multiple ongoing assignments
Skills to translate technical concepts for a nontechnical audience
Experience with fraud monitoring tools, case management tools, Python, and SQL
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