Manager Community Management overseeing social media channels for Save the Children. Developing community strategies and engaging with online audiences.
Responsibilities
Manage Save the Children Germany’s reactive and proactive community management, particularly on Instagram, Facebook, TikTok, YouTube and LinkedIn (occasionally including weekends)
Continuously develop and update community FAQs and guidelines in line with Save the Children Germany’s current communication policies
Research relevant posts on Save the Children’s priority topics (including using our social listening tool) and proactively engage with them
Serve as a reliable point of contact for our growing online community and our small community management team
Develop a strategic concept for community management in collaboration with the Social Media Lead to build an engaged social media community and optimize internal processes
Continuously develop and grow our online communities
Regularly analyze and prepare community feedback for the Public Engagement team and all relevant internal stakeholders
Requirements
University degree or equivalent qualification and several years of professional experience in communications / community management / digital communication / PR / marketing communications or journalism
Experience maintaining and strategically developing online communities
Strong ability to quickly grasp complex subject matter, identify potential reputational risks and derive appropriate actions
Experience handling sensitive or distressing topics and content; ideally knowledge of resilience concepts and their practical application
Experience working with community management tools and in process optimization
Detailed knowledge of relevant online platforms and their functionalities
Structured and detail-oriented working style, strong team skills and empathy
Interest in children’s rights, international development and humanitarian aid
Excellent German and English skills
Benefits
Flexible working hours and up to 60% remote work
Salary according to the organisation’s internal pay model; starting salary for this position ranges from €3,600 to €4,100 gross (full-time, 40 hrs/week), depending on relevant experience and expertise
Professional support and development measures
International working environment and values-driven organisational culture
Plenty of scope for autonomy and initiative
30 days annual leave plus 1 day special leave
Choice of an additional benefit: Edenred credit card, supplemental company health insurance, Urban Sports Club membership, or a subsidy for the Deutschlandticket
Optional 20% contribution to the company pension scheme
Continued full pay in case of a child’s illness
Company health management programme
Family room as well as quiet and prayer rooms in our office
Community Behavioral Health Worker providing home and community services in Southeastern and Central Ohio. Supporting individuals and families with behavioral health needs through various initiatives.
RN Community Educator serving as clinical and community representative for Commonwise Home Care in Williamsburg. Blending nursing expertise with community outreach for high - quality care delivery.
Community Leader designing and leading communication strategies for a leading HR solutions organization. Strengthening brand identity and engagement within the HR community while positioning the organization as a key player.
Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
Startup Growth & Community Intern at baesh, focusing on social media, events, and community - building. Collaborate in a startup environment to gain hands - on marketing experience in Berlin.
Community Life Service Coordinator supporting residents and coordinating services at Historic South End Apartments in Boston. Collaborating with local organizations to build community resources and support residents' goals.
TRICARE Community Liaison facilitating relationships between TRICARE beneficiaries and healthcare providers. Supporting military healthcare program with comprehensive communication skills and strong customer support.
Case Manager developing treatment relationships with clients diagnosed with serious mental illness in Honolulu. Focus on community integration with support from a close - knit team of professionals.
SVP responsible for community engagement, enhancing subscriber value in Grocery and Foodservice sectors at GS1 Canada. Leading teams for standards adoption and strategic growth initiatives.
Floating Community Banking Associate providing customer service at ACNB Bank in Adams & Franklin counties. Handling transactions and building customer relationships in a community - focused environment.