UX Designer delivering high-quality user experience for life science industry. Collaborating with development teams and influencing design coherence across products and services.
Responsibilities
Shape end-to-end experience coherence across multiple products, workflows, and stakeholder groups
Map and maintain customer journeys, service blueprints, and cross-product experience narratives
Identify gaps, overlaps, and inconsistencies across journeys and drive alignment across teams
Provide design reviews, guidance, and decision support to Product Designers and UI / Interaction Designers
Establish and evolve design governance, including principles, patterns, quality criteria and ways of working
Strengthen research rigor: when decisions become too local or assumption-driven, bring teams back to insight
Facilitate workshops and alignment sessions with Product Management, Engineering, Architecture, and other stakeholders
Support teams in defining experience outcomes and measurable UX success criteria
Liaise with Corporate Brand & Design and the design system Elements to ensure shared experience direction, standards, and increased UX maturity
Promote accessibility best practices across the design process (for example WCAG-aligned criteria), supporting teams to build inclusive experiences from early concept through implementation
Requirements
Relevant academic degree (for example HCI, Interaction Design, Cognitive Science, Computer Science) or equivalent experience
Several years of experience in UX, service design, product design, or experience design in complex domains
Strong track record of end-to-end journey work across products and services, not only within a single UI
Solid experience planning and leading user research (discovery and evaluative), including synthesis and insight communication
Experience influencing cross-functional teams (Product, Engineering, Architecture) and supporting decision-making at scale
Strong documentation and facilitation skills (journey maps, service blueprints, experience principles, quality criteria)
Experience working in agile environments with diversified team structures
Experience from regulated or high-complexity domains (life science, biotech, medtech, industrial software, data-heavy products)
Experience with design systems governance and cross-team pattern evolution
Familiarity with analytics, data visualization and decision-support UX
Experience with tools such as Figma (or equivalent), Miro and Azure DevOps
Benefits
Personal and Professional Development: Mentoring, leadership programs and internal seminar offerings
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining
Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
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