Hybrid UX Product Design Intern

at Santander

• Job title: UX Product Design Intern
• Job type: Internship
• Experience level: Entry level
• Salary: $83,200 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Boston, United States

About the role

• UX Product Design Intern at Santander developing user experience through research and design. Collaborating with teams to enhance digital interfaces for better user engagement.

Responsibilities

• Collaborate with designers, researchers, developers, and business team to create UX enhancements and concepts.
• Research analytics and user-centric data to uncover insights and drive UX changes & enhancements.
• Assist in planning and conducting user research studies, such as interviews, remote usability sessions, surveys, card sorts, etc.
• Facilitate ongoing research with notetaking and observation.
• Assist with task analysis, voice of the customer analysis, heuristic evaluations, and related tasks.
• Cross-team collaboration and contributing to multiple projects.
• Perform additional administrative functions as needed.

Requirements

• A graduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: User Experience, Human-Computer Interaction, Graphic Design, or related field.
• Cumulative GPA is 3.0 or above.
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.

Benefits

• Exposure to the inner workings of one of the largest financial institutions in the world.
• Working with best-in-class teams.
• Contributing to innovative projects.
• Structured professional development opportunities.
• Creating connections with peers and leaders across Santander.