Hybrid Administrative Assistant II – Academic Secretariat

at Santa Casa BH

• Job title: Administrative Assistant II – Academic Secretariat
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: R$2,192 per month
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Belo Horizonte, Brazil

About the role

• Administrative Assistant at Santa Casa BH developing administrative support tasks for the academic secretariat. Responsible for data management, student support, and document control.

Responsibilities

• Prepare reports and spreadsheets, reviewing data, information, and specific guidelines to support analysis and decision-making, as well as to document work processes;
• Provide guidance, follow up on, and implement enrollment procedures according to the specific requirements of each unit;
• Handle student service processes, answering questions or directing requests to the appropriate department when necessary, and providing feedback to students based on responses from the originating department;
• Advise on and perform administrative tasks such as issuing academic documents; telephone reception; document filing; ordering supplies and photocopying, among others;
• Register and enroll students using institutional software, ensuring correct fields such as areas of study, course content, and other relevant data;
• Register courses using institutional software, recording areas of study, course content, and other pertinent information;
• Register teachers and students in the institutional software in accordance with established rules and procedures;
• Enter credit recognition and student attendance records based on the class register, ensuring information accuracy and compliance;
• Responsible for public-facing, phone, and in-person service, providing information and guidance on administrative processes related to the Academic Secretariat;
• Forward administrative processes to the relevant departments, including Legal and Finance, ensuring operational compliance;
• Perform other related duties of similar complexity as assigned by the immediate supervisor.

Requirements

• High school diploma; pursuing higher education is desirable in fields such as Business Administration, Communications, Marketing, Education/Pedagogy, or related areas, depending on the area of work.

Benefits

• Transportation allowance (vale-transporte);
• Meal allowance or food voucher;
• Health insurance (UNIMED);
• Dental insurance (METLIFE);
• Educational assistance (Undergraduate and Postgraduate programs);
• Childcare allowance of R$ 200.00 per child for eligible mothers with children up to 4 years old (limited to 3 children);
• Quality of life/wellness program;
• Funeral plan;
• Partnerships with restaurants, Pacheco, psychologists, pharmacies, and auto repair shops;
• Holiday gift card (Christmas).