Senior IT Program Manager at Sofigate focusing on business operations and transformation initiatives in Finland. Guiding clients through complex development programs while fostering collaboration across business and IT.
About the role
- Technical Program Manager overseeing design and improvement of distribution systems for SanMar. Collaborating with stakeholders to drive efficiency in procurement and distribution processes.
Responsibilities
- Supervise project team and their deliverables, providing day to day direction and insight to ensure that they meet their goals and deadlines.
- Coach and develop project team to meet their individual and business expectations, as well as to grow and excel within their roles.
- Manage a revolving portfolio of tasks and projects comprised of Material Handling systems and equipment, Hardware and Media management, and Storage and Capacity initiatives.
- Research, analyze, and troubleshoot SanMar handling systems; understand the operation and dependencies of the solutions and processes, and how they are used by the DCs.
- Identify and develop resource information (i.e., disaster response, strategic computing, information security and control).
- Work across all stakeholder areas to translate business requirements into high performing solutions that meet the business needs; ensure best operational practice.
- Create detailed project plans and frameworks; ensure team members are meeting milestones and reporting status.
- Provide distribution system subject matter expertise to business areas and end users.
- Work closely with Technical and Delivery teams to identify, design and deliver changes to system environments; ensure projects are in lockstep with functional requirements.
- Work closely with Distribution/Company leadership and primary resources to determine strategic focus and task prioritization, and long-term portfolio management.
- Perform other duties as assigned.
- Comply with all policies and standards.
Requirements
- Bachelor's Degree in an Engineering or Technology Discipline or equivalent industry experience
- 4-6 years of experience in an IT program or project management role
- Procurement experience, including strategic sourcing, cost savings, contract negotiation, and supplier relationship management is preferred
- Experience with procure/design/build/support of mechanical and automation systems and related technology and integrations
- Solid subject matter expertise using technology-based distribution systems; experience with SanMar specific systems preferred: Warehouse Management (HighJump/Korber); Voice, RF and scanning WMS equipment; high output printers and label media; Distribution facility specific WCS/WES, Conveyor hardware/software interfaces; Industry relevant automations (AS/RS, Goods to Person, pick/pack to light, etc.)
- Experience with procure/design/build/support of storage systems, i.e., racking, binning
- Experience with industry-specific tools such as AutoCad and Process Modeling/Simulation software
- Certified Project Management Professional (PMP)-PMI preferred
- Competency across a range of project management tools (e.g. MS Project, VSTS, Jira, CA PPM, Visio)
- Demonstrated delivery with an agile development methodology
- Ability to interact with many different skill sets and roles within the company
- Ability and energy to work on multiple projects at a time and potentially switch projects as necessary, maintaining a strong quality focus on each
- A bias for action with the ability to adapt quickly with a positive attitude toward change
- Ability to professionally drive change and process improvement in a loosely structured environment
- Excellent written and verbal communication and presentation skills
- Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed
- Travel is a requirement of this role, up to 50% or more at times and includes SanMar sites, Industry events
Benefits
- Comprehensive medical, dental, and vision benefits
- 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
- Life insurance
- Short/long-term disability coverage
- Paid maternity/paternity leave
- Pet insurance
- Paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
- Annual discretionary bonus up to 10% of base salary
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