Lifecycle Marketing Manager focusing on user engagements for the Waypoints app targeting military personnel. Leading marketing strategies to drive retention, conversion, and user journeys.
Responsibilities
Design the Journey: Build and manage the Waypoints lifecycle across onboarding, activation, engagement, retention, and renewal
Grow Subscriptions: Launch automated campaigns that convert free users into paying subscribers and reduce churn
Create Multi-Channel Campaigns: Use email, push, and in-app messaging to guide users toward relevant features, partners, and premium experiences
Experiment and Learn: Develop and run A/B tests to identify what drives engagement and subscription growth
Collaborate Cross-Functionally: Partner with Product, Design, Partnerships, and Community to align lifecycle efforts with feature launches and campaigns
Measure What Matters: Track activation, engagement, subscription conversion, and retention metrics to identify growth opportunities
Requirements
4 to 6 years of lifecycle marketing or CRM experience
Proven success driving engagement and retention for a subscription-based product
Experience working with a mobile app and understanding mobile user behavior
Hands-on experience with Iterable (required)
Strong analytical skills with experience using data to shape lifecycle strategy
Excellent project management and communication skills
Comfortable working across multiple teams in a fast-moving environment
Experience with or understanding of military life is a plus
Benefits
Competitive salary and equity incentive plan
401(k) with company match
Top-tier health, dental, and vision coverage for you and your family
Flexible PTO and paid parental leave
A mission-driven team that cares deeply about our users and one another
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