About the role

  • Contract Cleaning Manager managing own business area including P&L, team control, and client relationships. Overseeing cleaning service delivery and ensuring high standards in contracts located in Aberdeen and surrounding areas.

Responsibilities

  • Contract/Site Management of cleaning staff
  • Ensure the cleaning service delivery specification is implemented and adhered to
  • Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts
  • Ensure all client queries and complaints are dealt with in a timely and effective manner
  • Ensure financial performance of contracts controlled to budgeted requirements
  • Maximise business done within contracts by identifying additional opportunities for extension to the contract
  • Assist the sales team as required
  • Ensure adequate supplies are onsite
  • Recruit, induct and train new staff
  • Resolve any disciplinary/grievance matters in line with company policy and procedure
  • Provide guidance, coaching and training to managers and supervisors

Requirements

  • Experience in managing multiple commercial cleaning accounts
  • Strong management style with experience in recruitment, on-boarding, training and development
  • Passionate about people
  • Health and Safety qualification or experience in this area
  • Client liaison and presentation experience
  • Full clean driving licence

Benefits

  • £26,000 - £30,000 basic
  • Uncapped commission
  • Car Allowance/Company Car
  • 35 days holiday per year (including bank holidays)
  • Home based and Flexible hours

Job title

Contract Manager

Job type

Experience level

Mid levelSenior

Salary

£26,000 - £30,000 per year

Degree requirement

No Education Requirement

Location requirements

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