Join Salon Line as an Analista Funcional de Sistemas Digitais. Responsible for mapping processes and documenting requirements for digital customer journeys.
Responsibilities
Elicit and document requirements (functional and non-functional) with business stakeholders.
Map processes and flows related to customer and consumer digital journeys.
Translate strategic needs into viable technical solutions together with the development team.
Support organizing and prioritizing the backlog of requests and improvements.
Perform functional testing and formal acceptance of deliverables from technical teams or partners.
Participate in project meetings, refinement sessions, and agile rituals (Scrum or Kanban).
Ensure traceability of requirements and integrations, keeping documentation up to date.
Requirements
Bachelor's degree in Information Technology, Engineering, Systems, or a related field.
Experience with Oracle Commerce Cloud, Bseller, Salesforce, or similar platforms.
Knowledge of e-commerce, CRM, or digital marketing.
Experience in functional analysis, process mapping, and business rules.
Familiarity with tools such as DevOps, Postman, VSCode, Notion, Trello, Monday, Airtable, and ChatGPT.
Understanding of APIs, databases, automation, and business-applied AI.
Knowledge of omnichannel journeys, UX, A/B testing, and analytics.
Knowledge of systems architecture and solution design.
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