Hybrid Functional Analyst – Digital Systems

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About the role

  • Join Salon Line as an Analista Funcional de Sistemas Digitais. Responsible for mapping processes and documenting requirements for digital customer journeys.

Responsibilities

  • Elicit and document requirements (functional and non-functional) with business stakeholders.
  • Map processes and flows related to customer and consumer digital journeys.
  • Translate strategic needs into viable technical solutions together with the development team.
  • Support organizing and prioritizing the backlog of requests and improvements.
  • Perform functional testing and formal acceptance of deliverables from technical teams or partners.
  • Participate in project meetings, refinement sessions, and agile rituals (Scrum or Kanban).
  • Ensure traceability of requirements and integrations, keeping documentation up to date.

Requirements

  • Bachelor's degree in Information Technology, Engineering, Systems, or a related field.
  • Experience with Oracle Commerce Cloud, Bseller, Salesforce, or similar platforms.
  • Knowledge of e-commerce, CRM, or digital marketing.
  • Experience in functional analysis, process mapping, and business rules.
  • Familiarity with tools such as DevOps, Postman, VSCode, Notion, Trello, Monday, Airtable, and ChatGPT.
  • Understanding of APIs, databases, automation, and business-applied AI.
  • Knowledge of omnichannel journeys, UX, A/B testing, and analytics.
  • Knowledge of systems architecture and solution design.

Benefits

  • Meal allowance
  • Transportation allowance
  • Health insurance with co-pay
  • Casual dress code
  • TotalPass
  • Birthday voucher to celebrate your birthday month

Job title

Functional Analyst – Digital Systems

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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