Team Lead, Customer Engineering responsible for DSPM operational reliability in client settings at cybersecurity leader Proofpoint. Overseeing technical engagements and mentoring a specialized team in customer engineering.
About the role
- Senior Technical Consultant - DevOps leading small to medium-sized projects on Salesforce platform. Collaborating with clients and technical architects to implement DevOps solutions for organizational success.
Responsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
- Assess existing DevOps processes, tools, and practices, recommending improvements.
- Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
- Drive the selection and implementation of DevOps tools and technologies.
- Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium scale projects.
- Collaborate closely with Technical Architects and project leads on larger engagements to design and implement robust DevOps solutions.
- Ensure successful continuous delivery deployments across environments.
- Collaborate with Salesforce product teams to support client implementations.
Requirements
- 6+ years of experience on the Salesforce platform, with a focus on DevOps, release management, and CI/CD implementation.
- Hands-on experience with Salesforce DX, Salesforce CLI, Metadata API, Apex, and Lightning Web Components.
- Strong working knowledge of CI/CD tools (e.g., Copado, Jenkins, GitLab, Azure DevOps) and version control systems (GitHub, Bitbucket).
- Deep understanding of sandbox strategy, source-driven development, branching strategies, and release governance.
- Familiarity with Salesforce deployment models, including Change Sets, Unlocked/Managed Packages, and Metadata deployments.
- Exposure to test automation tools (e.g., Selenium, ApexUnit, JMeter) and code quality/security tools (e.g., SonarQube, PMD, Checkmarx).
- Experience with Docker, orchestration pipelines, and security integration in CI/CD.
- Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor).
- Strong client-facing communication skills and ability to lead small/medium projects or support architects on large-scale programs.
Benefits
- Our benefits and resources support you to find balance and be your best
- Our AI agents accelerate your impact so you can do your best
- Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
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