Hybrid Carrier Manager

Posted 3 weeks ago

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About the role

  • Carrier Manager responsible for EMEA parcel distribution and carrier relationships. Utilizing data to drive performance improvements and manage strategic initiatives.

Responsibilities

  • Deliver the EMEA parcel distribution and strategy, ensuring alignment with business goals and customer expectations
  • Utilise data to monitor, analyse, and improve carrier performance, service levels, cost efficiency, and environmental impact
  • Build, develop and maintain strong relationships with globally dispersed parcel carriers and other stakeholders
  • Drive tendering processes, contract negotiations, service level agreements, and performance reviews
  • Collaborate with cross-functional teams including Supply Chain, Tech, Customer Experience, Finance, Procurement, Legal, and ESG
  • Identify and implement opportunities for innovation and automation in parcel operations
  • Provide regular reporting and insights to senior leadership

Requirements

  • Proven experience in parcel or carrier management within a complex, multi-country environment
  • Strong analytical skills with a track record of using data to drive decisions and improvements
  • Comfortable working with large datasets, dashboards, and performance metrics
  • Excellent stakeholder management and communication skills
  • Strategic thinker with a hands-on approach to problem-solving
  • Solid knowledge of customs processes and cross-border procedures
  • Experience with logistics systems (eg. Metapack), BI tools, or transport management systems is a advantageous
  • Availability to travel regularly to Corby HQ and to EU Distribution Centres

Benefits

  • Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
  • Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
  • Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
  • Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our value

Job title

Carrier Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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