Senior Content Designer | UX Writer at Rox Partner transforming user needs into digital experiences. Collaborating with diverse teams to produce clear, engaging content for digital products.
Responsibilities
Translate user and stakeholder needs into clear, consistent, and efficient experiences.
Work from discovery and research through to the final delivery of digital products.
Work in multidisciplinary squads, collaborating with Product Designers, Product Owners, QA, and Developers.
Ensure consistency and quality in the creation of features and digital experiences.
Produce precise content with a 360° product perspective, considering context and the user journey.
Actively contribute to the development and evolution of the Voice & Tone Guide, Controlled Vocabulary, and other Content team documentation.
Participate in or lead workshops to gather user insights and feedback.
Create and review scripts, storytelling, transactional emails, chatbots, forms, and FAQs.
Advocate decisions based on data and usability research.
Apply knowledge of Design and Product metrics to guide content decisions.
Promote and apply best practices in Content Ops and Design Systems.
Requirements
Minimum of 5 years of experience as a Content Designer or UX Writer.
Strong background in digital products and platform maintenance and support.
Knowledge of agile methodologies, Design Thinking, and User Research.
Familiarity with Design Systems and content operations (Content Ops).
Experience using Design and Product metrics to measure content impact.
Knowledge of generative AI tools applied to UX writing.
Experience with tools such as Figma, Miro, Dovetail.
Familiarity with plugins and tools for optimizing the UX Writing workflow.
Behavioral skills: Ability to self-manage tasks, time, and expectations with autonomy.
Proactivity and active participation in multidisciplinary projects.
Ability to critically analyze the product and its interfaces.
Clear, empathetic communication oriented toward solving complex problems simply.
Openness to feedback and collaborative work on continuous improvements.
Strategic vision and sensitivity to the context of education-focused products.
Benefits
Hybrid work - Monday to Friday (9:00 AM to 6:00 PM).
Home-office allowance – Meal/food credit on an iFood card worth R$ 300.00 per month.
Birthday – On your special day, Rox gives you a gift card and a day off so you can enjoy your day.
Blog – At Rox we encourage sharing: if you publish an article on our blog (for every 2 approved posts) you earn one day off.
Courses – Full access to RoxSchool, the Alura platform, Pluralsight, and O'Reilly (books and talks).
Certifications – Certification reimbursement up to R$ 300.00 (TECHNOLOGY) plus a R$ 300.00 bonus per certification achieved from these providers.
Psychological support – Two psychotherapy sessions covered monthly by ROX with partner psychologists.
Feedz partnership – A gamified platform to improve communication and track sentiment, engagement, feedback, IDP (Individual Development Plan), and performance.
WellHub (Gympass) – Partnership with gyms and health & wellness apps.
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