Hybrid Senior Content Designer – UX Writer

Posted last week

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About the role

  • Senior Content Designer | UX Writer at Rox Partner transforming user needs into digital experiences. Collaborating with diverse teams to produce clear, engaging content for digital products.

Responsibilities

  • Translate user and stakeholder needs into clear, consistent, and efficient experiences.
  • Work from discovery and research through to the final delivery of digital products.
  • Work in multidisciplinary squads, collaborating with Product Designers, Product Owners, QA, and Developers.
  • Ensure consistency and quality in the creation of features and digital experiences.
  • Produce precise content with a 360° product perspective, considering context and the user journey.
  • Actively contribute to the development and evolution of the Voice & Tone Guide, Controlled Vocabulary, and other Content team documentation.
  • Participate in or lead workshops to gather user insights and feedback.
  • Create and review scripts, storytelling, transactional emails, chatbots, forms, and FAQs.
  • Advocate decisions based on data and usability research.
  • Apply knowledge of Design and Product metrics to guide content decisions.
  • Promote and apply best practices in Content Ops and Design Systems.

Requirements

  • Minimum of 5 years of experience as a Content Designer or UX Writer.
  • Strong background in digital products and platform maintenance and support.
  • Knowledge of agile methodologies, Design Thinking, and User Research.
  • Familiarity with Design Systems and content operations (Content Ops).
  • Experience using Design and Product metrics to measure content impact.
  • Knowledge of generative AI tools applied to UX writing.
  • Experience with tools such as Figma, Miro, Dovetail.
  • Familiarity with plugins and tools for optimizing the UX Writing workflow.
  • Behavioral skills: Ability to self-manage tasks, time, and expectations with autonomy.
  • Proactivity and active participation in multidisciplinary projects.
  • Ability to critically analyze the product and its interfaces.
  • Clear, empathetic communication oriented toward solving complex problems simply.
  • Openness to feedback and collaborative work on continuous improvements.
  • Strategic vision and sensitivity to the context of education-focused products.

Benefits

  • Hybrid work - Monday to Friday (9:00 AM to 6:00 PM).
  • Home-office allowance – Meal/food credit on an iFood card worth R$ 300.00 per month.
  • Birthday – On your special day, Rox gives you a gift card and a day off so you can enjoy your day.
  • Blog – At Rox we encourage sharing: if you publish an article on our blog (for every 2 approved posts) you earn one day off.
  • Courses – Full access to RoxSchool, the Alura platform, Pluralsight, and O'Reilly (books and talks).
  • Certifications – Certification reimbursement up to R$ 300.00 (TECHNOLOGY) plus a R$ 300.00 bonus per certification achieved from these providers.
  • Psychological support – Two psychotherapy sessions covered monthly by ROX with partner psychologists.
  • Feedz partnership – A gamified platform to improve communication and track sentiment, engagement, feedback, IDP (Individual Development Plan), and performance.
  • WellHub (Gympass) – Partnership with gyms and health & wellness apps.
  • We provide work equipment.

Job title

Senior Content Designer – UX Writer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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