Patient Financial Coordinator in IVIRMA's Revenue Cycle department handling patient financial accounts. Conducting consultations, documenting benefits, and responding to billing inquiries in a healthcare setting.
Responsibilities
Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocol
Document patient insurance benefits and update documentation in patient progress notes using Intergy and Artemis
Furnishing patients with estimates related to upcoming treatment
Collecting estimated liabilities from patients and applying payments to patient accounts
Ability to allocate payments appropriately after clearance and throughout patient’s treatment plan
Post payments, run and compile weekly reconciliation reports to ensure all aspects of patient’s financial obligations are met
Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency
Ability to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balances
Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.
Other duties as assigned
Requirements
Associates degree or higher - preferred
Microsoft Office: Word, Excel and Outlook - required
Electronic Healthcare Records (EMR) experience – preferred
Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgency
Ability to multitask
Aptitude to work independently and demonstrate good judgment
Ability to work in a stressful environment while remaining persistent in overcoming obstacles
Benefits
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
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