B2B Logistics Coordinator managing customer service and logistics for North American retail partners. Enhancing the customer experience while collaborating with teams across multiple regions.
About the role
- Supply Chain Manager overseeing customs compliance and regulations for a global retail brand. Responsible for customs processes, audits, and coordination with third-party providers.
Responsibilities
- Customs compliance throughout the business UK and overseas and management of all customs processes and authorisations, CFSP, Customs warehousing, RGR, AEO
- Ensuring correct process and calculation of duties and taxes, ensuring accurate figures are provided to finance for payment.
- Coordinate with third-party customs providers to manage CFSP (Customs Freight Simplified Procedures) and Customs Type U Warehouse regimes effectively.
- Audit and advise on tariff classification for goods.
- Enter details into specialized customs software such as CDS or another third-party customs software.
- Attend regular meetings with Customs Officials and third-party providers to address customs matters.
- Conduct internal customs audits across imports, exports, web, and home production and maintain AEO (Authorized Economic Operator) C, and customs authorisations compliance.
- Maintaining records and Reporting, duty savings, duty payments, Vat payments
- Monthly reconciliation of customs warehouse reports, stock balancing, duty payments, duty liability
- Assist with customs and financial audits.
- Stay updated on import and export laws and regulations, advising on import and export restrictions, tariff systems, valuation requirements, and other customs-related matters.
- Understand the impact of customs regulations changes and assist with implementing necessary processes and change.
- Liaise with officials in various agencies to ensure goods are cleared through customs.
- Collaborate closely with Product teams and the wider business on customs requirements.
- Knowledge of preference schemes, such as DCTS, GSP (Generalized System of Preferences) and EUR1.
Requirements
- Extensive experience in customs import and export, including preparation of export and import customs entries.
- Relevant experience in a fashion retailer or freight forwarder.
- Thorough understanding of relevant laws, regulations, and procedures.
- Experience in freight forwarding (air, sea, road) and international trade.
- Knowledge of tariff classification and customs regimes such as CFSP and Customs Bonded Warehouse.
- Experience with SAP Business Objects and proficiency in Microsoft Office, particularly Excel (intermediate level minimum).
- Familiarity with third-party customs software systems, such as Ricardo.
Benefits
- Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
- Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
- A free onsite gym, subsidised restaurant & café to fill your needs. Various social events to socialise throughout the year.
- Enhanced maternity, paternity, adoption & fertility treatment support for various family setups.
- Flexible working is a given, on top of payday and summer early finish Fridays.
- Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
- Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
- A generous bonus scheme & private pension plan.
- The choice to opt in for healthcare through our provider AXA.
- 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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