Provide administrative support in biomedical human subjects research for DHS. Ensure ethical standards in research protocols and offer customer support for stakeholders.
Responsibilities
Provide timely and professional customer service and support by delivering accurate information, assistance, and documents to principal investigators, study team members, program manager, approval authorities and other DHS stakeholders.
Actively monitor a central inbox for new emails, prioritizing urgent or important messages for immediate attention; identify and escalate complex or sensitive emails to the appropriate POC for further handling.
Update and manage human research protocol files from intake and throughout the lifecycle and the information management systems used to track protocol review related data and other information.
Coordinate active backup of working materials to facilitate review of future actions by team members.
Contribute to the development of training and education materials.
Other related duties, as assigned
Requirements
BA/BS in a life science, biomedical, or related field
2 years of relevant professional experience
Basic working knowledge of human subjects' protections, regulations, and guidelines
Experience in maintaining and tracking data and progress of regulatory reviews with ability to organize work assignments
Excellent written and oral communication skills and the ability to work well with various individuals and collaborate across teams throughout a dynamic and diverse research enterprise.
Ability to prioritize among multiple tasks in a fast-paced, deadline-driven environment, relying on your own resources and initiative.
Strong skills in using MS Office software and shared workspaces such as SharePoint and OneDrive.
Must work effectively in a team environment.
Benefits
Competitive pay
Exceptional benefits
Range of work/life programs based on employment classification and personalized preferences
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