Senior Director of Engineering leading Platform Engineering at Snyk. Overseeing cloud infrastructure and developer experience to support secure AI software development.
About the role
- Develop and support RQ products that include web and mobile platforms. Collaborate with internal teams to design, deliver, and enhance RQ products.
Responsibilities
- Participate in developing and maintaining large scale web applications, as per industry standards and best practice
- Design interfaces to improve user experience, and translate UI/UX wireframes to functional mobile and web elements
- Write maintainable, testable, and performant software in creating the entire platform, end-to-end
- Implement and deploy a robust set of services and APIs to power applications
- Integration of the front-end and back-end aspects of the application
- Optimization of the application for maximum speed and scalability
- Troubleshoot and debug to optimize performance
- As an RQ product and technical expert you fully understand its technical capabilities and limitations, and can communicate them in non-technical terms
- Actively work with the rest of Engineering team to ensure feature upgrades, new developments and bug fixes are formally tested and documented
- Perform quality assurance process for all RQ products using formal automated and manually best practices
- Implement specific customizations requiring technical backend updates within timelines, setup client instances, and support development of RQ products
- Resolve support issues in a timely manner (based on defined SLAs)
- You will respond to assigned customer requests and issues as the highest priority (within defined SLAs)
- Run requirement gathering sessions with internal teams and external stakeholders for incoming custom projects
- Communicating clearly and effectively collaborating with team members to create long-term solutions for customers
- Participating in code review and performing extensive testing to ensure high-quality software through code profiling
- Building reusable code and libraries for future use
- Write unit test plans and provide coordination and support of testing using different tools
- Maintain technical documentation and training material
- Research and suggest competitive features, applications, and processes
- Stay up to date with new technology trends, and suggest options to enhance user experience within the product ecosystem
- Leave things better than you found them.
- Regularly meet with other members of the RQ team to keep abreast of current customers and their requests, and new product pipeline
- Provide expert customer insight to the Sales, Onboarding and Success Teams on what innovations and improvements should be top priority to enhance the user experience, product capabilities and features
- Develop yourself. Grab a book, listen to a podcast, take a course – choose what area of your career you’d like to build and commit to it
Requirements
- Experience with SQL, CSS (Bootstrap framework), XML/JSON and ASP desired for legacy application development.
- Highly knowledgeable and able to demonstrate a strong experience with HTML, JavaScript.
- Good understanding of asynchronous request handling and leveraging REST APIs via Node.js.
- Experience in working with Single Sign-On integrations and Payment Gateway integrations.
- Strong understanding of CSS, cross-browser differences, and an eye for detail within front-end development.
- Good understanding of SQL Server and best practices for data management.
- Solid understanding of software development practices and design patterns.
- Perform maintenance and support for existing legacy system.
- Strong organizational and critical thinking skills.
- Required soft skills: confident, outgoing, adaptive and willing to speak their mind when they've got an opinion to share.
Benefits
- Extended health care
- On-site parking
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