Full Stack Product Engineer at Plain redefining customer support with AI for B2B companies. Building fast, reliable features and collaborating closely with customers and teams.
About the role
- Agentic Software Engineer at Remitly orchestrating AI agents to build and deploy complex systems. Collaborate and lead customer discovery insights to drive product direction and improvements.
Responsibilities
- Build production-grade systems spanning multiple internal and third-party backend systems and persistence layers
- Reverse-engineer and rebuild legacy or systems other dependencies end-to-end using coding agents
- Create custom coding harnesses and test frameworks for structured, repeatable AI-assisted development
- Independently conduct customer discovery and synthesize findings into product direction
- Size opportunities using data and business context; design and execute experiments to validate assumptions
- Guide less experienced KDEs and SDEs on effective tool usage, building patterns, and tradeoff decisions
- Establish team standards for prompt craft, evaluation, and AI tool use
Requirements
- Advanced proficiency with coding agents across complex development scenarios
- Experience architecting multi-service systems, including complex persistence, integrations, and scaling
- Understanding of distributed systems tradeoffs and cloud-based infrastructure design
- Proficiency in customer discovery techniques and ability to connect technical work to business outcomes
- Competence with design thinking, analytics tools, and funnel analysis
- Experience guiding others on AI-first development approaches
- Strong communication skills with ability to articulate technical concepts to non-technical audiences.
Benefits
- Flexible paid time off
- Health, dental, and vision + 401k plan with company matching
- Paid parental, medical, military and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and travel benefits
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