Applications Administrator bridging technical infrastructure and business users across AES software platforms. Ensuring optimized, secure, and available applications for energy management.
About the role
- Gainsight Administrator managing and configuring sales tech tools for healthcare solutions. Collaborating globally to enhance data integrity and user adoption within sales teams.
Responsibilities
- Lead the configuration, customization, and ongoing maintenance of Gainsight modules to support sales and customer success initiatives.
- Manage integrations between Gainsight and Salesforce and other enterprise application, ensuring data accuracy, consistency, and security.
- Develop and maintain dashboards, reports, and workflows that deliver actionable insights for sales and customer success teams.
- Provide technical support, training, and documentation to promote platform adoption and best practices.
- Monitor system performance, troubleshoot issues, and implement improvements to ensure reliable operation.
- Act as a key point of contact for product owners and business stakeholders regarding Gainsight capabilities.
- Oversee compliance with governance standards and ensure technical due diligence is maintained.
- Support the solution and technical architecture to ensure Gainsight aligns with the company's overall system architecture and target state plans.
- Collaborate with product owners to review platform effectiveness and identify opportunities for improvements or consolidation.
- Stay informed about new features, industry trends, and alternative solutions that could provide greater benefits.
- Work with other system stewards to identify opportunities for system integration and efficiency.
Requirements
- Proven experience as a Gainsight Administrator, Technical Steward, or similar role supporting Gainsight and/or Salesforce or other sales technology applications.
- Strong understanding of customer success processes, sales operations, and data management.
- Hands-on experience configuring and customizing Gainsight modules (e.g., CSM, Journeys, Reports & Dashboards).
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and coordinate with multiple teams across regions.
- Gainsight certifications (e.g., Gainsight Certified Admin or equivalent) preferred.
- Experience with Salesforce administration is a plus.
- Familiarity with data analytics, visualization tools, and automation.
Benefits
- Comprehensive Health Insurance covers you and your immediate family.
- Enhanced Health Insurance Options with competitive rates.
- Group Life Insurance ensuring financial security for your loved ones.
- Group Accident Insurance offering extra protection.
- Flexible Working Arrangements to achieve a balanced work-life schedule.
- Employee Assistance Program providing support for personal and work-related challenges.
- Medical Screening prioritizing your well-being.
- Modern Family Benefits including parental and adoption support.
- Long-Service Awards recognizing dedication and commitment.
- Celebratory New Baby Gift.
- Subsidized Meals (location-specific).
- Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
- Free Transport for home-office-home commutes (location-specific).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Center Administrator coordinating business operations for ClinImmune at CU Anschutz Medical Campus. Supervising multiple areas including finance and laboratory services for growth objectives.
Grants Administrator managing centralized grant administrative support at West Virginia University. Overseeing sponsored projects and collaborating with faculty for successful grant management.
Citrix Administrator responsible for managing VDI environments and ensuring performance stability at Fassmer, a global family business. Collaborate on enhancements and support user needs in a hybrid environment.
Manager for LCS Projects Administration at Rockwell Automation delivering functional excellence in execution of projects and driving operational efficiency with global stakeholders.
Part time Administrator/Scheduler handling inbound and outbound calls for eye and hearcare services. Organising appointments and preparing deliveries for healthcare team.
Account Administrator processing orders and ensuring efficient vendor activities for IGT, a global leader in gaming. Overseeing order fulfillment and capacity planning in a customer - focused environment.
Bid & Tender Administrator at Bureau Veritas producing high - quality fee proposals and Tenders. Coordinating internal stakeholders and ensuring timely submissions for strategic business development objectives.
Junior Contract Administration Analyst based in Belo Horizonte. Support contract drafting and review, manage renewals and monitor compliance across the contract lifecycle.
Microsoft 365 Administrator managing advanced administration and customer projects. Aiming to improve productivity using Microsoft cloud technologies in a collaborative environment.