Framework & Strategy Manager at Santander managing data acquisition, storage, analysis, and strategy implementation. Leading operational resilience and compliance initiatives within financial services environment.
About the role
- Managing commercial strategy for software and data products in Financial Crimes Compliance. Collaborating across departments to enhance risk management solutions for various industries.
Responsibilities
- Develop and execute Asia-Pacific market strategies for FCC products and services.
- Represent the business at external events, fostering relationships and identifying new opportunities.
- Analyze market data, regulatory changes, and technology trends to inform strategy.
- Collaborate cross-functionally with Sales, Product, Marketing, Professional Services and Finance to ensure alignment and successful execution of strategic initiatives.
- Deliver presentations and thought leadership at senior executive and industry levels.
- Work closely with Product and Data teams to develop Commercial and Product strategies, roadmaps and associated business cases for capital investments.
- Drive strong growth for specific screening products whilst ensuring a focus on customer experience.
- Influence strategic pricing and other Go-To-Market (GTM) initiatives that generate incremental value for the business and our customers.
- Assess M&A or partnership opportunities in line with global FCC and business services strategy.
- Educate and motivate Direct and Alliance sales teams on FCC solutions, emphasizing consultative selling to align with customer processes, needs and market trends.
- Partner closely with Marketing to ensure screening products are well positioned, heightening brand awareness and trust, and drive qualified leads to Sales.
- Partner with Professional Services to ensure their plans are aligned and reflective of the product portfolio screening strategy.
- Provide insight on competitive landscape, market sizing, industry/regulatory trends and market drivers to inform strategy and improve knowledge sharing across the organization.
- Interact with clients (both internal and external) to craft solutions that meet client needs, thereby increasing revenue and customer satisfaction.
- Clearly communicate global and regional FCC strategy to regions and functions as needed.
- Represent the FCC business and company at internal/external events and conferences, interact with analyst firms and provide thought leadership.
Requirements
- Cross-functional leadership and the ability to work effectively with key partners across a large, global and matrixed organization
- Fluent or strong speaking proficiency in both English and Mandarin Chinese
- Critical thinking and analytical skills, high level of comfort with creative problem-solving
- Strong interpersonal and communication skills; public-speaking experience is a plus
- Strong presentation skills; comfortable with presenting externally and to senior leadership
- Domain expertise in AML, Sanctions, KYC, Business Risk is preferred
- 4-5 years of relevant experience, with one or multiple of the following backgrounds:
- - Management consulting, commercial strategy, product strategy or strategic planning roles
- - Risk and Compliance functions dealing with or overseeing customer or third-party risk
- - B2B Technology vendor providing complex Software and/or Data products
- Business degree (BBA/MBA) or engineering background is preferred
Benefits
- Country specific benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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