Hybrid Account Executive

at Relay

• Job title: Account Executive
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$150,000 - CA$183,000 per year
• Degree requirement: No Education Requirement
• Tech skills: Go
• Location requirements: Hybrid, Toronto, Canada

About the role

• Account Executive at Relay empowering small businesses with financial visibility. Responsible for the full sales cycle and building trusting relationships.

Responsibilities

• Own the full sales cycle from prospecting to close, driving new business across inbound and outbound channels and ensuring successful post-close activation
• Become an expert in our product and industry to advise business owners and their accountants and bookkeepers in a high-trust manner while aligning their goals/objectives with our product capabilities
• Translate product capabilities into tangible business value tailored to each customer’s goals
• Go above and beyond just delivering your quota and strategize with team members to innovate and improve the overall sales process
• Cross-functionally work with internal departments such as Business Development, Marketing, Revenue Operations, and Sales Enablement

Requirements

• 2+ years of full sales cycle or account management experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers
• You have a consultative, discovery-led sales approach and can translate customer needs into clear business value
• You have experience with strategic account-based prospecting and outbound pipeline generation
• You are proficient with CRM software and other sales-related tools (e.g. Salesforce, Outreach, ZoomInfo, etc.) and are not only AI-curious but actively leverage AI to improve your prospecting efficiency, personalize outreach, and elevate your day-to-day sales effectiveness
• You enjoy collaborating with other departments and mentoring/coaching junior team members
• You have strong interpersonal skills, a growth mindset, and the adaptability to thrive in a fast-scaling, evolving environment.

Benefits

• You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it.
• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.
• You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team.
• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself.
• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
• You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.
• You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too.