Technology Systems Manager overseeing IT infrastructure including network and server applications at Regions Bank. Leading technical support and collaboration for business initiatives and customer satisfaction.
Responsibilities
Manages the Information Technology (IT) infrastructure within the organization
Configures, installs, maintains, and upgrades server applications and hardware
Provides advanced technical support to the organization's internal users of computer applications and hardware
Answers questions regarding system procedures, online transactions, systems status, and downtime procedures
Collaborates with network services, software systems engineering, and/or application development to restore service and/or identify problems
Provides strategies that focus on business initiatives and increasing overall customer satisfaction
Participates in continuous improvement projects on occasions
Requirements
Bachelor's degree in Computer Science or a related field and eight (8) years of related experience
Or High School Diploma or GED and twelve (12) years of related experience
One (1) year of leadership or supervisory experience
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