Southern Border Carrier Sales and Operations Rep for Redwood Logistics overseeing carrier relationships and negotiating freight rates with motor carriers, targeting profitability and customer satisfaction.
Responsibilities
Expand knowledge of the transportation industry within carrier sales and Redwood operations
Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
Actively engage carrier partners primarily by phone, targeting 50+ dials per day
Negotiate freight rates with motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings
Consistently provide service and support to motor carriers to build the business relationship
Execute exceptional customer service and resolve issues timely when needed
Track and monitor shipments to proactively address any issues or delays during transit
Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity
Requirements
Bilingual in English and Spanish
Strong communication skills both orally and written
Ability to work in a fast-paced, dynamic environment
Excellent networking, negotiation and problem-solving skills
Pro-active listener; ability to multi-task
Results-driven
Minimum 3 years of business experience in transportation and/or freight brokerage
Flexible; ability to change focus quickly to meet demands according to market conditions and/or company needs
Embrace team atmosphere and be willing to offer help wherever needed
Benefits
Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Life Insurance policy for you starting 30 days after employment
Personal Health Insurance coverage for you
Major Medical 30 days
Aguinaldo Christmas bonus or prorated percentage your first year
Vacation time starting at 12 days. Additional days will increase per Mexican Law
Premium Vacation 50% vacation days (Prima vacacional)
You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa)
6% or the Maximum amount by Mexican Law
You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes
Eligible for bonus after 3 months, payable on a monthly basis. Amount is discretional and directly related to our NR contribution as a team. Company reserves the right to adjust commission or bonus incentive programs at any time with written notice.
Job title
Carrier Sales and Operations Representative – Mexico
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