Customer Care Specialist at Reconomy supporting regulatory obligations and customer service through phone and email communications during pre-commercial phases.
Responsibilities
Support the customer by phone and/or email during the pre-commercial registration phase, as well as later for other obligations for already registered customers (market entry declarations, marketing of new products)
Reporting activities (reporting to the coordination center and data consolidation for the Group)
Support the updating of data in commercial contracts (prices, time references, regulatory updates, internal policies)
Requirements
Environmental regulations
Target market
Proficiency in English
Portals of national registries
Microsoft Navision and Business Central
Microsoft Office
Processing and analysis of customer data
Detail-oriented
Communication skills
Customer Service skills
Problem solving
Scientific degree
Benefits
This role offers you the chance to work in a friendly, diverse and international environment, along with colleagues who will share your passion for innovation, agile-working and growth. You will also be able to develop your skills within the exciting and challenging market of Reverse Logistics!
Hybrid working environment
Training and development to keep you in touch with the latest technologies and the opportunities to apply your learning.
We offer a competitive salary alongside other benefits*
Our office is easily accessible located near the city center of Bucharest, and designed to make you feel at home
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