STP Cross-Functional Analyst providing governance support across Source-to-Pay processes at Reckitt. Investigating policy-driven exceptions and coordinating with various teams to enhance operational efficiency.
Responsibilities
Provide governance and escalation support across Source-to-Pay processes.
Act as the first point of escalation for BPO and market queries.
Investigate policy-driven exceptions, monitor SLA performance, and maintain structured logs for audit readiness.
Validate documentation for high-risk payment approvals.
Coordinate with OTC and RTR teams on interdependent issues.
Manage operational queries between BPO and market teams.
Analyse exception trends, contribute to root cause analysis, and recommend automation or upstream fixes.
Requirements
Experience in Source-to-Pay, Finance Operations, or shared services environments
Fluency in English and Spanish, Portuguese or Hungarian, both written and spoken
Familiarity with procurement workflows, ERP systems, and governance frameworks
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication and influencing skills to manage stakeholders effectively
Ability to work collaboratively across teams and manage multiple priorities.
Continuous improvement mindset with experience in identifying process enhancements.
Benefits
Parental benefits
Employee Assistance Program to promote mental health
Life insurance for all employees globally
Global share plans to save and share in Reckitt's potential future successes
Short-term incentives to recognise, appreciate and reward your work for delivering outstanding results
Job title
Source to Pay Cross Process Analyst, Spanish / Portuguese / Hungarian
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