IT Specialist Infrastructure responsible for the maintenance and enhancement of local and global IT infrastructure. Supporting diverse IT projects and ensuring compliance with standards in an international pharmaceutical company.
Responsibilities
Operation and maintenance of IT infrastructure (servers, networks, storage, communications) in accordance with company and industry standards
Administration of virtual server environments (VMware / Hyper-V) as well as Azure cloud and on-premises systems
Management of backup and restore processes (e.g., Veeam) to ensure data integrity and business continuity
2nd-level support for infrastructure components and 1st-level support for end-user hardware/software issues
Participation in IT projects at local, national and international levels
Monitoring of system performance and IT security, including escalation of incidents
Maintenance of IT documentation and asset inventories in accordance with GMP and internal IT policies
Collaboration with the global IT organization and adherence to international IT standards
Participation in audits and support for validations in accordance with GAMP 5
Requirements
Completed IT vocational training or a bachelor’s degree in Computer Science, Information Technology, or a related field
At least 3 years of professional experience in IT infrastructure, system administration, or support
Experience with Microsoft server and client operating systems
VMware / Hyper-V
Backup tools (e.g., Veeam)
Network components (Cisco, Meraki) and firewalls (Palo Alto)
Cloud technologies (preferably Azure)
Knowledge of ITIL principles and IT security standards
Structured, analytical and solution-oriented working style
Strong service orientation and teamwork skills
Good communication skills in German and English
Benefits
Competitive, performance-based compensation according to the company’s collective agreement
32 days of annual leave
Vacation pay and an annual special payment, plus health-promoting employee programs
Employer-funded company pension plan (bAV)
Private accident insurance and company health insurance (BKV)
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