Operations Supervisor managing production and leading the manufacturing team at Southwire Company. Ensuring safety and operational excellence in the production process.
About the role
- Operations Partner optimizing franchisee performance in operational excellence and guest experience for Burger King and other brands. Collaborating with teams to uphold brand standards and drive profitability.
Responsibilities
- Partner with franchisees to assess and improve operational performance
- Conduct comprehensive business reviews for franchisees
- Act as a business consultant, analyzing operational metrics
- Ensure franchisee adherence to brand standards
- Execute system-wide initiatives
- Implement and oversee corrective action plans for franchisees
- Collaborate with cross-functional teams
- Provide coaching and targeted training to restaurant teams
- Onboard new franchisees and assist with expansion site preparation
- Utilize data to track key performance indicators (KPIs)
- Drive continuous improvement by implementing data-driven action plans
- Regularly review and discuss performance metrics with franchisees
Requirements
- Bachelor’s degree in Business, Hospitality, or a related field required
- 5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry
- Strong business and financial acumen
- Skilled in root-cause problem-solving methodologies
- Exceptional relationship-building and communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with data analytics tools is an asset
- Willingness to travel within the assigned region and accommodate a flexible schedule to meet operational needs
Benefits
- Health insurance
- 401(k) matching
- Paid parental leave program
- Free telemedicine
- Mental wellness support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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