Associate Compliance Officer driving differentiated client experiences through margin and covenant processes at RBC. Collaborating with stakeholders and ensuring compliance in commercial financial services operations.
Responsibilities
Drive high quality, differentiated client experience for Commercial Clients Margin & Covenant process
Serve as Subject Matter Expert (SME) for Commercial Account Manager Business and Clients
Facilitate efficient and effective margining and covenant fulfillment procedures
Provide support to Commercial Financial Services (CFS) by acting as the subject matter expert for financial statements data entry
Manage a portfolio in the mid to high end of the Commercial Financial Services (CFS) market for margins and covenants
Provide consistent service, contributing to achieving business Client Service Commitments (CSC’s)
Input of CFS clients’ Annual Financial Statements data into FSS for financial analysis
Take ownership to resolve issues at the first point of contact; demonstrating a long-term perspective in addressing client concerns
Identify inefficiencies and recommend value added enhancements
Develop strong working relationships with stakeholders (CAG Risk, GRM, BSC) to optimize overall processing time
Requirements
Solid commercial credit experience
Deep understanding of Compliance and Monitoring activities for Commercial Banking
Ability to read and interpret commercial financial statements
Willing to work Monday to Friday 8:30 AM to 5:00 PM
Bilingualism (English and French) required
Knowledge of RBC systems (Outlook, RBCnet, Synergy, NEWTON, CMS)
Understanding of Compliance and Monitoring activities for Commercial Banking
Small Business or Commercial credit experience
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stocks where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive and high-performing teams
Opportunities to take on progressively greater accountabilities
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