Hybrid Operations – Systems Administrator

Posted 17 hours ago

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About the role

  • Operations & Systems Administrator optimizing internal operations at Rackspace. Streamlining workflows using Monday.com and AI-driven solutions in a remote setting.

Responsibilities

  • Own and manage operational tools and systems (e.g., CRM, project management, documentation platforms), ensuring they are optimized and effectively integrated
  • Design, maintain, and optimize workflows in Monday.com to support day-to-day operations
  • Identify inefficiencies and recommend tooling, automation, or AI-driven solutions to improve operational efficiency
  • Support and manage system integrations using APIs, automation platforms , or native features
  • Document, improve, and maintain standard operating procedures (SOPs)
  • Partner with leadership and cross-functional teams to understand operational needs and translate them into scalable processes
  • Train team members on systems, workflows, and best practices
  • Provide ongoing system support and drive continuous improvement of operational processes

Requirements

  • 5+ years of experience in operations, systems administration, or process improvement
  • Bachelor’s degree in computer science or a related field of study is preferred; Must be a high school graduate
  • Prefer candidates who are AWS Practitioner certified
  • Strong hands-on experience with Monday.com (boards, automations, dashboards)
  • Experience working with operational tools and SaaS platforms
  • Comfortable using AI tools (e.g., ChatGPT, AI agents, automation tools) in a business context
  • Prefer experience with automation platforms (Zapier, Make, n8n, etc.)
  • Familiarity with AWS (basic cloud concepts, storage, permissions, or services)
  • Prefer experience working with APIs or basic scripting
  • Background in startups, fast-growing companies, or scaling operations is preferred
  • Experience building internal tooling or dashboards is preferred

Benefits

  • Equal employment opportunity
  • Accommodation for disabilities

Job title

Operations – Systems Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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