Hybrid Senior Tech Lead – Core Experience Platform

Posted 1 hour ago

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About the role

  • Senior Tech Manager responsible for unifying digital experiences across Rabobank's platforms. Leading teams to ensure high-quality capabilities and customer engagement.

Responsibilities

  • Delivery of a unified foundation for all customer journeys across RBO, RBB, and global digital channels
  • Manage multi disciplinary teams within the Netherlands, as well as offshore and nearshore.
  • Ensuring uptime, performance, and stability in a high‑availability environment
  • Managing OOP/Tech budget ownership for this unified foundation
  • Harmonizing experience and architecture across websites, mobile, and shared platform components
  • Ensuring standardized and scalable personalization capabilities across channels
  • Driving adoption and deep usage of platform capabilities, products, and features across all tribes
  • Enabling strong digital engagement and cross‑sell (online and offline)
  • Safeguarding high app ratings and customer satisfaction levels in RBO and RBB
  • Stimulating innovation, simplification, and convergence across digital domains

Requirements

  • WO-level thinking (and education)
  • 10+ years of experience in complex IT environments
  • Broad experience across IT components, preferably in software development
  • Excellent verbal and written communication skills
  • Experience with organizational and restructuring challenges
  • Experience in vendor management
  • Strong organizational awareness and enterprise navigation skills
  • Proven experience in change management (stakeholder engagement, culture, and content focus)
  • Organizational sensitivity: able to quickly gain deep insight into complex, politically sensitive issues with group-wide impact
  • Agile leadership: you understand agility from a management perspective

Benefits

  • Thirteenth month's salary and 8% holiday allowance
  • 10% Employee Benefit Budget
  • EUR 1,400 development budget per year
  • Hybrid working: balance between home and office work
  • A mobility budget: with this, you can tailor your transportation according to your own needs.
  • A pension, for which you can set the maximum amount of your personal contribution

Job title

Senior Tech Lead – Core Experience Platform

Job type

Experience level

Senior

Salary

€10,127 - €14,467 per month

Degree requirement

Bachelor's Degree

Location requirements

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