Customer Service Associate handling inquiries and support in a medical technology context at BioStem Technologies. Engaging in customer service, order processing, and team collaboration.
About the role
- Customer Service Advisor for MKB handling entrepreneurial banking inquiries while collaborating with a team of 25. Engage in hybrid work balancing home and office commitments.
Responsibilities
- Jij bent eerste aanspreekpunt voor dagelijkse bankzaken van ondernemers.
- Spot commerciële kansen en voorzie ondernemers van informatie over zakelijke producten.
- Voer dagelijks +/- 35 telefoongesprekken en los uiteenlopende vraagstukken op.
- Je werkt met ongeveer 25 collega's samen.
- Minimaal 24 en maximaal 36 uur van maandag tot en met vrijdag beschikbaar tussen 08:30 en 17:00 uur.
Requirements
- MBO 4 werk- en denkniveau;
- Klantcontactervaring in de breedste zin van het woord;
- Ervaring in zakelijk klantcontact en/of ondernemen is een pré.
Benefits
- Bruto maandsalaris € 2.542 tot € 3.631 (scale 05).
- Dertiende maand en 8% vakantiegeld
- 10% Employee Benefit Budget
- EUR 1,400 ontwikkelingsbudget per jaar
- Hybride werken: balans tussen thuis en kantoor werk (mogelijk voor de meeste functies)
- Een pensioen, waarbij je het maximale bedrag van jouw eigen bijdrage kunt bepalen.
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