Hybrid Social Commerce Manager – TikTok, Live Shopping

at Qurate Retail Group

• Job title: Social Commerce Manager – TikTok, Live Shopping
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dusseldorf, Germany

About the role

• Social Commerce Manager responsible for managing TikTok and Live Shopping channels at QVC. Optimizing social commerce presence and collaborating with internal teams for successful campaigns.

Responsibilities

• You independently manage and optimize our social commerce presence on TikTok and, prospectively, on other channels such as Instagram, Facebook, YouTube, and Pinterest, ensuring an attractive and sales-driven presence.
• You plan, implement, and analyze social commerce campaigns and live shopping events, always aiming to increase reach, engagement, and revenue.
• You build sustainable partnerships with creators and influencers, develop creative concepts together, and manage collaborations from ideation to execution.
• You work closely with internal teams such as Purchasing, Planning, and Customer Service to ensure smooth operations and successful campaigns.
• You analyze the performance of our social commerce activities using relevant KPIs, derive optimization measures, and present your results to the team.

Requirements

• You have completed vocational training or a degree in Online/Social Media, E‑Commerce, Communication or Media Studies, or a comparable qualification.
• You bring at least 2 years of professional experience in social media or e‑commerce and are familiar with the particularities and trends of the main social commerce platforms.
• You have experience in creator and influencer management as well as in planning and executing campaigns and live shopping events.
• You are a strong communicator, enjoy working in a team, and can coordinate various internal and external partners.
• You think analytically, are creative, and enjoy testing new ideas and optimizing processes.
• Very good German and good English skills, both written and spoken, complete your profile.

Benefits

• Flexible work & work–life balance: flexible hours, home office, 30 days of vacation, workation (up to 20 days working abroad), and paid volunteer days.
• Wellbeing & health: QVC bike leasing, subsidized Urban Sports Club membership, 24/7 private accident insurance, and a comprehensive health program.
• Attractive perks: 20% employee discount on the QVC assortment, numerous corporate benefits and partner discounts, as well as a canteen subsidy and free parking.
• International, appreciative work environment: dynamic, international corporate culture with an informal first-name culture and strong team spirit.