Sr. Global Planning Manager at Genesys focusing on sales planning and territory management. Collaborating with global teams to enhance customer experience through strategic initiatives.
About the role
- Social Commerce Manager responsible for managing TikTok and Live Shopping channels at QVC. Optimizing social commerce presence and collaborating with internal teams for successful campaigns.
Responsibilities
- You independently manage and optimize our social commerce presence on TikTok and, prospectively, on other channels such as Instagram, Facebook, YouTube, and Pinterest, ensuring an attractive and sales-driven presence.
- You plan, implement, and analyze social commerce campaigns and live shopping events, always aiming to increase reach, engagement, and revenue.
- You build sustainable partnerships with creators and influencers, develop creative concepts together, and manage collaborations from ideation to execution.
- You work closely with internal teams such as Purchasing, Planning, and Customer Service to ensure smooth operations and successful campaigns.
- You analyze the performance of our social commerce activities using relevant KPIs, derive optimization measures, and present your results to the team.
Requirements
- You have completed vocational training or a degree in Online/Social Media, E‑Commerce, Communication or Media Studies, or a comparable qualification.
- You bring at least 2 years of professional experience in social media or e‑commerce and are familiar with the particularities and trends of the main social commerce platforms.
- You have experience in creator and influencer management as well as in planning and executing campaigns and live shopping events.
- You are a strong communicator, enjoy working in a team, and can coordinate various internal and external partners.
- You think analytically, are creative, and enjoy testing new ideas and optimizing processes.
- Very good German and good English skills, both written and spoken, complete your profile.
Benefits
- Flexible work & work–life balance: flexible hours, home office, 30 days of vacation, workation (up to 20 days working abroad), and paid volunteer days.
- Wellbeing & health: QVC bike leasing, subsidized Urban Sports Club membership, 24/7 private accident insurance, and a comprehensive health program.
- Attractive perks: 20% employee discount on the QVC assortment, numerous corporate benefits and partner discounts, as well as a canteen subsidy and free parking.
- International, appreciative work environment: dynamic, international corporate culture with an informal first-name culture and strong team spirit.
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