Care Manager overseeing client care management and staff supervision in a hybrid role at Qualicare Home Care. Ensuring high-quality care and team development.
Responsibilities
Implements administrative and client care policies and practices for the Qualicare location in compliance with state/provincial regulations;
Consults with supervisors and staff, individually or in groups, regarding clients, families, special programs and service programs
Oversees client care management processes including intake-to-client conversions, case set-up, customer service, and converting inquiries to service provision;
Assures that skilled nursing and other therapeutic services are provided under the supervision and direction of a physician or a Registered Nurse;
Consult with physicians in matters relating to client care services;
Serves on the Professional Advisory Committee and periodically reviews policies relevant to client care with the committee
Directs the implementation of service goals and objectives
Develops standards that ensure safe and effective services to clients and families;
Oversees the implementation and evaluation of client care services inclusive of regulatory licensure, certification criteria and accreditation standards;
Collaborates in the development of an effective and efficient client care documentation system including statistical compilation and analysis relative to cost and staff service delivery;
Achieves/exceeds client satisfaction and investigates issues and follows up promptly;
Requirements
Registered Nurse with current unencumbered licensure to practice professional nursing in the state/province in which the care is being provided.
Preferred: Bachelor’s degree in Nursing — graduated from an accredited nursing program.
Preferred five (5) years of clinical experience --- time working in home health or related health care organization a plus.
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