Onsite CRM Solution Architect – Salesforce

Posted 11 hours ago

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About the role

  • CRM Solution Architect at QTS Data Centers designing and implementing Salesforce solutions. Driving digital transformation initiatives and mentoring future leaders within the CRM ecosystem.

Responsibilities

  • Designing, implementing, and governing robust, scalable solutions that align with business objectives.
  • Serving as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem.
  • Driving digital transformation initiatives and mentoring future leaders within the ecosystem.
  • Ensuring that both logical and physical architectures align with enterprise standards.
  • Transforming business needs into actionable solution blueprints that drive organizational success.
  • Overseeing the technical implementation, configuration, and customization of Salesforce solutions and integrations.
  • Validating solutions through testing, performance tuning, and troubleshooting complex technical issues.
  • Promoting Salesforce best practices and mentoring developers and admins on architecture principles.

Requirements

  • 7+ years of Salesforce experience, including at least 3 years in an architect role.
  • US Citizenship for this position is required by law due to federal customer contracts.
  • Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
  • Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.
  • Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.
  • Strong background in security and data governance best practices and methodologies.
  • Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.
  • Proven experience mentoring or leading technical teams with measurable growth outcomes.
  • Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude

Benefits

  • medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • flexible spending and HSA accounts
  • paid holidays
  • paid time off
  • paid volunteer days
  • employee assistance program
  • tuition assistance
  • parental leave
  • military leave assistance
  • QTS scholarship for dependents
  • wellness program
  • other company benefits
  • Bonus eligible

Job title

CRM Solution Architect – Salesforce

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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