CRM Solution Architect at QTS Data Centers designing and implementing Salesforce solutions. Driving digital transformation initiatives and mentoring future leaders within the CRM ecosystem.
Responsibilities
Designing, implementing, and governing robust, scalable solutions that align with business objectives.
Serving as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem.
Driving digital transformation initiatives and mentoring future leaders within the ecosystem.
Ensuring that both logical and physical architectures align with enterprise standards.
Transforming business needs into actionable solution blueprints that drive organizational success.
Overseeing the technical implementation, configuration, and customization of Salesforce solutions and integrations.
Validating solutions through testing, performance tuning, and troubleshooting complex technical issues.
Promoting Salesforce best practices and mentoring developers and admins on architecture principles.
Requirements
7+ years of Salesforce experience, including at least 3 years in an architect role.
US Citizenship for this position is required by law due to federal customer contracts.
Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.
Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.
Strong background in security and data governance best practices and methodologies.
Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.
Proven experience mentoring or leading technical teams with measurable growth outcomes.
Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude
Benefits
medical, dental, vision, life, and disability insurance
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