Product Administration Agent at Desjardins providing administrative support for member/client accounts and specialized products. Responding to client requests and developing work processes for operational objectives.
QS
Hybrid Senior Loan Administration Officer
Posted 2 months ago
About the role
- Loan Administration Senior Officer managing loan operations and borrower requests in a banking environment. Collaborating across departments to optimize processes and ensure compliance with regulatory requirements.
Responsibilities
- Deep dive into all loan administration tasks; servicing a borrower’s request for a payment plan or a debt certificate, preparing the contractual agreements, implementing restructurings in the system, handling payments or payment reversals, using the State platforms, etc.
- Define requirements to optimize the borrower’s journey during the restructuring loan cycle;
- Challenge the team and the working group to optimize the effectiveness of each process;
- Monitor and report productivity and performance;
- Ensure that all activities are carried out in full compliance with regulatory requirements.
Requirements
- Maximum 6-9 years of experience in the banking sector or Servicers.
- Familiarity with the core activities of Loan Administration;
- Fluency in English, both written and verbal;
- Excellence in Excel and Word; familiarity with PowerPoint presentations;
- Studies in business administration, finance, STEM, or any related field; a master’s degree will be considered an asset.
- To embrace change and to be alert for new ideas and process improvements;
- To analyze and combine data and information, to achieve the desired outcome;
Benefits
- Competitive compensation, Meal vouchers, and annual bonus programs.
- Cutting-edge IT equipment, mobile phone, and data plan.
- Modern facilities, free coffee, beverages.
- Private health insurance, occupational doctor and nutritionist.
- Career and talent development tools.
- Mentoring, coaching, personalized annual learning, and development plan.
- Employee referral bonus, regular wellbeing, ESG, and volunteering activities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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