Hybrid Senior IT Business Analyst

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About the role

  • Put the Customer at the centre of the role with intimate understanding and anticipation of customer needs
  • Anticipate future challenges and opportunities to deliver long-term value
  • Analyse and challenge business problems, opportunities and needs to drive out what’s really needed
  • Understand the business and technology vision and strategy to prioritise and align key outcomes
  • Collaborate with Stakeholders, Product Owners, Developers, Testers, Scrum Masters, Solution Architects and Project Managers to assist in the delivery of value
  • Be purposeful and thoughtful in how you plan and approach analysis activities with clearly defined purposes and outcomes
  • Lead and deliver analysis activities, including breaking down complex business problems into manageable components
  • Define and document functional and non-functional requirements
  • Develop process maps and target operating models to enhance clarity and efficiency
  • Support the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination
  • Partner with Architects or Development teams to produce appropriate design specifications
  • Continuously review and assess solution delivery to ensure it will meet business requirements
  • Embrace, challenge and evolve standards and practices around ways of working
  • Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings
  • Balance and prioritize workload, escalating conflicting demands where necessary
  • Contribute to risk management through raising, reviewing, monitoring and supporting their mitigation

Requirements

  • Proven experience as a senior business analyst or in a similar strategic role
  • Strong ability to support stakeholders through change initiatives
  • Insurance industry experience with a deep understanding of its challenges and opportunities
  • Excellent communication skills and a collaborative mindset
  • Strong proactive problem-solving ability
  • Empathetic approach to understanding and addressing customer needs
  • Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity
  • Capable of fostering a culture of learning and applying new insights
  • Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures
  • Expertise in defining business analysis approaches for complex programs and projects
  • Able to maintain impartiality and provide balanced perspectives
  • Proactive in identifying potential issues and taking preventative or corrective action
  • Self-driven, with a strong sense of urgency and focus on delivering results
  • Experience mentoring, coaching, and developing members of an analysis team
  • Experience working in Agile or DevOps environments
  • A relevant professional qualification is highly desirable.

Benefits

  • Flexible parental leave for both parents
  • Wellbeing initiatives and benefits offer flexibility
  • Employee network groups that support and empower a diverse workforce

Job title

Senior IT Business Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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