Senior IT Business Analyst working for a leading insurance company. Focusing on business needs, inspiring creativity in transformation and technology initiatives.
Responsibilities
Put the Customer at the centre of the role with intimate understanding and anticipation of customer needs
Anticipate future challenges and opportunities to deliver long-term value
Analyse and challenge business problems, opportunities and needs to drive out what’s really needed
Understand the business and technology vision and strategy to prioritise and align key outcomes
Collaborate with Stakeholders, Product Owners, Developers, Testers, Scrum Masters, Solution Architects and Project Managers to assist in the delivery of value
Be purposeful and thoughtful in how you plan and approach analysis activities with clearly defined purposes and outcomes
Lead and deliver analysis activities, including breaking down complex business problems into manageable components
Define and document functional and non-functional requirements
Develop process maps and target operating models to enhance clarity and efficiency
Support the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination
Partner with Architects or Development teams to produce appropriate design specifications
Continuously review and assess solution delivery to ensure it will meet business requirements
Embrace, challenge and evolve standards and practices around ways of working
Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings
Balance and prioritize workload, escalating conflicting demands where necessary
Contribute to risk management through raising, reviewing, monitoring and supporting their mitigation
Requirements
Proven experience as a senior business analyst or in a similar strategic role
Strong ability to support stakeholders through change initiatives
Insurance industry experience with a deep understanding of its challenges and opportunities
Excellent communication skills and a collaborative mindset
Strong proactive problem-solving ability
Empathetic approach to understanding and addressing customer needs
Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity
Capable of fostering a culture of learning and applying new insights
Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures
Expertise in defining business analysis approaches for complex programs and projects
Able to maintain impartiality and provide balanced perspectives
Proactive in identifying potential issues and taking preventative or corrective action
Self-driven, with a strong sense of urgency and focus on delivering results
Experience mentoring, coaching, and developing members of an analysis team
Experience working in Agile or DevOps environments
A relevant professional qualification is highly desirable.
Benefits
Flexible parental leave for both parents
Wellbeing initiatives and benefits offer flexibility
Employee network groups that support and empower a diverse workforce
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