Onsite Senior Sales & Operations Support Analyst – Global Client

Posted 4 hours ago

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About the role

  • Alliance Operations and Enablement Senior Associate supporting PwC’s growth strategy through operational excellence and stakeholder engagement. Collaborating with teams and driving efficiency in alliance programs.

Responsibilities

  • Provide comprehensive operational support: business plan development and execution, resource onboarding, meeting planning and facilitation with follow-through on action items and decisions, project tracking, continuous improvement of program operations, and governance support.
  • Develop high-quality stakeholder deliverables (presentations, reports, newsletters, standardized templates).
  • Support joint initiatives, quarterly business reviews, and leadership meetings with Alliance partners.
  • Support centralized content management by curating, maintaining, and standardizing assets and templates in compliance with metadata and tagging protocols.
  • Plan and execute events aligned to Alliance Drivers’ priorities, ensuring smooth delivery and timely reporting of engagement data.
  • Build and maintain strong relationships with industry analysts, coordinating engagement sessions, supporting campaigns, and tracking outcomes to demonstrate influence.
  • Ensure process compliance, record-keeping, and alignment with PwC standards.
  • Manage alliance deal registration across Salesforce, and partner portals; ensure data accuracy and revenue integrity.
  • Oversee account list management, tagging, and reconciliation aligned to practice priorities.
  • Validate revenue forecasts and ARR submissions; prepare deal submission files for alliance ecosystem ranking.
  • Provide leadership with actionable insights into account coverage, restrictions, and engagement opportunities to inform strategic pursuits.
  • Curate vendor and ecosystem intelligence to identify new opportunities and influence sales strategy.
  • Analyze internal performance data and external market trends to inform strategic decision-making.
  • Conduct competitive research and benchmarking (e.g., Gartner, analyst reports, ecosystem intelligence).
  • Continuously identify opportunities to improve efficiency and implement innovative solutions.
  • Translate ecosystem intelligence into dashboards, trackers, and executive briefs that guide strategic discussions.
  • Leverage AI and emerging technologies to monitor the vendor and Alliance landscape, identifying disruptors, innovators, and competitive shifts.
  • Collaborate with internal stakeholders to drive the coordination and execution of annual planning cycles, ensuring alignment across teams and timely deliverables.
  • Create and manage communication strategies to engage stakeholders and promote Alliance initiatives (newsletters, presentations, etc).
  • Promote best practices and share knowledge among stakeholders both onshore and offshore.

Requirements

  • +2 years of experience in commercial operations, client contracting, or alliance support, preferable within a professional services or SaaS environment.
  • Open to backend profile but with capacity to make presentations to internal stakeholders.
  • Stakeholders management with sense of urgency.
  • English: Advanced level.
  • Digital Tools: Excel & Powerpoint advanced.
  • PowerBI: create dashboards from zero.
  • Open to learn new tools & upskilling.
  • Soft skills: analytical, detail oriented, effective communicator, including presentation skills, proactive problem solver, business minded, self-efficient.
  • Understanding the importance of correct information management.
  • Knowledge of Information Security and Data Protection.
  • Correct Information Security Management.

Benefits

  • Not Specified

Job title

Senior Sales & Operations Support Analyst – Global Client

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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