AI Operations Consultant for Alto Software Group focusing on AI - driven efficiencies and automation across operations and systems. A role supporting cross - functional collaboration to implement impactful solutions.
About the role
- Change & Communications Manager at PwC Australia driving AI adoption through effective change strategies. Leading initiatives across financial services, government, healthcare, energy, and technology sectors.
Responsibilities
- Drive effective adoption of AI‑enabled ways of working by translating AI strategy and program outcomes into clear impacts, readiness actions, and behaviour change for people across the firm.
- Partner with program leads and change managers to shape and deliver change strategies that support successful business transformation across projects.
- Provide senior‑level oversight and support to the design and delivery of change initiatives across workstreams, including communications, stakeholder engagement, and capability uplift.
- Designing and supporting training plans and activities across the teams.
- Developing portfolio communication plans and writing communications in conjunction with corporate affairs communication standards.
- Contribute strategic input to the translation of transformation objectives into practical, executable change plans aligned to business priorities.
- Support the planning, sequencing, and integration of change activities across strategy, design, and implementation phases.
- Proactively identify risks, issues, and dependencies impacting adoption, advising on mitigation strategies and course corrections.
- Support engagement with senior stakeholders and executives by preparing insights, materials, and recommendations that enable effective sponsorship and decision‑making.
- Champion a people‑centric approach to change, supporting initiatives that enhance leadership alignment and employee experience.
- Work alongside cross‑functional teams to enable delivery of change outcomes, providing clarity, guidance, and problem‑solving support where required.
- Contribute to capability uplift initiatives that strengthen change maturity and foster a high‑performing, learning‑oriented environment.
- Build and maintain strong, trusted relationships with clients and internal teams through collaboration, credibility, and consistent delivery.
Requirements
- Extensive experience in change management across strategy, design, and planning.
- Proven track record delivering complex change initiatives and achieving adoption at scale.
- Demonstrated ability to engage and influence senior executives, building trusted advisor relationships.
- Strong experience developing and leading capability uplift programs for teams.
- Relationship-led with strong executive presence; able to command credibility with senior leaders.
- Flexible, pragmatic problem solver with a proven ability to navigate organisational complexity.
- Outcome-focused and growth-oriented, with a strong sense of accountability for impact and delivery.
- Excellent communicator and influencer, able to simplify complexity and drive alignment.
- Inclusive, empathetic leader who prioritises employee experience and engagement.
- Resilient, adaptable, and comfortable working across diverse sectors and change contexts.
- Learning and global mindset to continually adapt and change the more we learn locally about AI and adopt global strategies and knowledge to assist local execution.
- Ability to work across Lines of Services to bring together a firm wide change plan meeting the firm and LoS specific needs.
Benefits
- Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together.
- Clear paths for career progression supported by continuous learning and leadership development.
- Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.
- A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.
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