Project Manager managing complex client research projects for PureSpectrum. Fostering client relationships and providing actionable insights with a focus on market research.
Responsibilities
Serve as a trusted advisor to clients, understanding their research needs, and developing customized solutions to meet their objectives
Lead client onboarding and ensure seamless integration with the PureSpectrum platform
Conduct data analysis, interpret results, and deliver actionable insights to clients
Collaborate cross-functionally with internal teams, including Product Development and Marketing, to drive product enhancements and improvements based on client feedback
Proactively identify and address client issues, providing timely and effective resolutions
Stay up-to-date with market research trends, industry best practices, and emerging technologies to continuously improve service offerings
Support the development of new business opportunities through upselling and expanding our client base
Provide mentorship and guidance to junior team members, fostering their professional growth and development
Uphold the company's commitment to excellence in service delivery and client satisfaction.
Requirements
Bachelor's degree in Marketing, Business, or a related field
A Master's degree is preferred
3-5+ years of experience in a client-facing project management role within the market research or insights industry
Demonstrated expertise in market research methodologies, data analysis, and generating actionable insights
Excellent communication, presentation, and interpersonal skills to effectively interact with clients and internal stakeholders
Strong track record of building and maintaining successful client relationships
Results-oriented, with a focus on achieving individual and team goals
Ability to work independently, manage multiple projects, and meet deadlines effectively
Proficiency in market research tools, particularly Forsta Surveys (Decipher), and Qualtrics; and MS Office Suite
Experience with questionnaire structure and design, survey testing, sample planning and strategy, data tables/banner specs and deliverables; dashboard and PPT-based reporting deliverables.
Benefits
robust medical and dental coverage
wellness stipend to support your physical and mental well-being
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