Intern supporting operational and administrative tasks for the Community Impact Team at Atlantic Union Bank. Gaining practical experience through grant coordination, event organization, and mentorship opportunities.
About the role
- Oversee PSS’s adult education initiatives and external communications for New York City’s older adults. Collaborate with staff and community partners to improve educational offerings and program impact.
Responsibilities
- Supervise the Director of Communications, oversee the overall program, and lead efforts to continually enhance its effectiveness and impact.
- Strategize, develop and implement initiatives to build the agency’s brand and program recognition amongst potential clients and targeted communities.
- Promote the agency and all of its programs by developing staff capacity to perform outreach, build community partnerships, participate in community events, and represent the agency to the public.
- Assure the continuous promotion of PSS and its programs by guiding the creation of social media, press releases, media, etc.
- Develop and maintain liaisons with other organizations, as appropriate, to collaborate in outreach efforts or other partnership opportunities.
- Stay abreast of new tools and opportunities, know how to use digital tools to create programming in an efficient manner while ensuring a high standard of quality and accuracy.
- Supervise the Director of PSS Life! University, oversee the overall program and lead efforts to promote, expand and improve its in-person and online offerings.
- Work with other organizations and partners to provide informative or educational content to our participants.
- Stay abreast of the latest developments and best practices in adult education delivery and ensure these best practices are incorporated in Life U.
- Work with all department heads to help improve the quality of their Life U offerings using best practices.
- Stay current with topics of interest to the older adult audience.
- Cultivate and continually identify new content partners to offer engaging educational programming (courses and articles) on these topics.
- Work with senior leadership and your teams to set strategic and annual goals and objectives.
- Coach and supervise the program staff in achieving deliverables and objectives.
- Provide direction and supervision to staff working with volunteer instructors.
- Demonstrate leadership, lead team meetings, and ensure the effective supervision of any relevant staff, interns, and volunteers - including completion of performance reviews, performance coaching, and staff professional development.
- Establish and maintain relationships with PSS contractors, vendors, and partners.
- Responsible for all relevant contracts and agreement negotiations and fulfillment of obligations.
- Monitor the Communications and PSS Life! University contract deliverables and budgets, including oversight for the timely and accurate ordering of services and supplies as needed.
- Submit required metrics and reports in a complete and timely fashion.
Requirements
- Bachelor's degree
- Advanced degree preferred
- Demonstrated leadership experience in communications and/or adult education
- Strong and effective communication skills – both written and verbal
- Deep familiarity with adult learning theory and best practices
- Skill at crafting effective messaging and content that feels relevant, accessible, and inclusive to diverse audiences
- Experience supervising a team and working across departments to accomplish goals
- Experience creating trackable curriculum and training materials
- Good graphic design and usability sense and/or experience working with a designer
- At least 3 years of demonstrated experience working with older adults (age 50+) in an educational setting preferred
- Excellent interpersonal and organizational skills
- Strong computer skills must be proficient with Microsoft Office and Microsoft Teams
- Experience working with CRM databases (i.e. Salesforce) is a plus
- Experience developing corporate training and workshops is a plus.
Benefits
- Health insurance
- Professional development opportunities
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