Manager Information Technology Radio/Voice overseeing IT operations in telecom at Puget Sound Energy. Leading teams, managing projects, and ensuring compliance with operational standards.
Responsibilities
Plans, organizes, and directs IT operations under senior management guidance
Leads IT teams, including engineers, union technicians and contractors, ensuring performance, hiring, and compensation decisions
Provides leadership in career development, performance evaluations, coaching, technical guidance, recruitment (hire/fire), and budget management
Executes organizational strategies and objectives through effective resource management
Partners with Engineering to Direct the format and structure of job packages
Owns relationships with Operations, Generation, Facilities, Engineering, Project Management, and Corporate Security to coordinate Telecom voice and radio initiatives
Manages priorities for resource allocation for Telecom projects; works within established budgets
Validates telecom system performance, ensures compliance with architectural standards, safety regulations, and PSE methodologies
Works closely with business partners to identify opportunities for technology-driven process improvements and strategic initiatives
Establishes technical, functional, and support procedures; maintains documentation for systems, configurations, and standards
Requirements
Bachelor’s degree in Computer Science, Engineering or related discipline, or equivalent combination of education and/or work experience
7 years experience managing or leading teams in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas
5 years telecommunications experience in one or more of the following areas: SCADA, RF systems (mobile radio, microwave, MAS, etc.), network transport, fiber optics, telephony, other telecom area
Experience managing employees and activities in multiple remote locations
Understanding terminology and best practices relating to a broad range of telecommunications technologies
Experience developing and tracking metrics related to telecommunications services and infrastructure
2 years experience participating in strategic planning, development, implementation, and maintenance/support of assigned IT segment or area
Strong knowledge and understanding of business processes
Excellent communication and presentation skills, especially with non-technical managers.
Benefits
medical, dental, vision, basic life, and short- and long-term disability insurance
additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP)
401(k) investment option and a cash balance retirement plan
Paid Time Off (PTO) and Paid Holidays throughout the calendar year
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