Hybrid Manager, Information Technology – Radio/Voice

at Puget Sound Energy

• Job title: Manager, Information Technology – Radio/Voice
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $131,000 - $231,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Redmond, United States

About the role

• Manager Information Technology Radio/Voice overseeing IT operations in telecom at Puget Sound Energy. Leading teams, managing projects, and ensuring compliance with operational standards.

Responsibilities

• Plans, organizes, and directs IT operations under senior management guidance
• Leads IT teams, including engineers, union technicians and contractors, ensuring performance, hiring, and compensation decisions
• Provides leadership in career development, performance evaluations, coaching, technical guidance, recruitment (hire/fire), and budget management
• Executes organizational strategies and objectives through effective resource management
• Partners with Engineering to Direct the format and structure of job packages
• Owns relationships with Operations, Generation, Facilities, Engineering, Project Management, and Corporate Security to coordinate Telecom voice and radio initiatives
• Manages priorities for resource allocation for Telecom projects; works within established budgets
• Validates telecom system performance, ensures compliance with architectural standards, safety regulations, and PSE methodologies
• Works closely with business partners to identify opportunities for technology-driven process improvements and strategic initiatives
• Establishes technical, functional, and support procedures; maintains documentation for systems, configurations, and standards

Requirements

• Bachelor’s degree in Computer Science, Engineering or related discipline, or equivalent combination of education and/or work experience
• 7 years experience managing or leading teams in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas
• 5 years telecommunications experience in one or more of the following areas: SCADA, RF systems (mobile radio, microwave, MAS, etc.), network transport, fiber optics, telephony, other telecom area
• Experience managing employees and activities in multiple remote locations
• Understanding terminology and best practices relating to a broad range of telecommunications technologies
• Experience developing and tracking metrics related to telecommunications services and infrastructure
• 2 years experience participating in strategic planning, development, implementation, and maintenance/support of assigned IT segment or area
• Strong knowledge and understanding of business processes
• Excellent communication and presentation skills, especially with non-technical managers.

Benefits

• medical, dental, vision, basic life, and short- and long-term disability insurance
• additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP)
• 401(k) investment option and a cash balance retirement plan
• Paid Time Off (PTO) and Paid Holidays throughout the calendar year