Senior Software Engineer developing Agentic AI applications for Prudential's intelligent operations. Responsible for designing, developing, and deploying AI solutions across cloud environments.
Responsibilities
Design, develop, and deploy Agentic AI applications that automate workflows, improve quality, and enable application operations to scale
Build solutions such as chatbots and digital assistants for application support, enabling teams to perform tasks across multiple platforms from a single interface
Integrate Agentic AI with ITSM, observability tools, and cloud services to support application operations and other business capabilities
Design and deploy cloud-native Agentic AI applications, focusing on portability and scalability across major cloud platforms
Apply best practices for security, observability, and governance in all Agentic AI workflows
Collaborate with architects and partner teams to ensure robust, secure, and scalable solutions
Document architectures, integration patterns, and operational procedures
Participate in Agile ceremonies and contribute to sprint planning, retrospectives, and demos
Stay current with emerging Agentic AI, AIOps, and automation technologies, and proactively recommend improvements
Mentor and support other engineers as we scale our Agentic AI capabilities
Requirements
Bachelor’s degree in computer science, engineering, or related field; or equivalent work experience
6+ years of professional software engineering experience
Strong understanding of distributed systems, API integration, and cloud-native development
Familiarity with agentic AI concepts (e.g., autonomous agents, orchestration, reasoning, multi-agent systems) and related frameworks for AI, automation, or orchestration is a plus, but not required
Ability to write clear and concise technical documentation
Knowledge of security, observability, and governance best practices
Strong problem-solving and communication skills, with a collaborative mindset
Experience with Agile development methodologies and DevOps practices
Benefits
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
Eligibility to participate in a discretionary annual incentive program
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