Hybrid Associate Patient Financial Counselor

at Providence

• Job title: Associate Patient Financial Counselor
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $20 - $30 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Portland, United States

About the role

• Patient Financial Counselor assisting patients with financial clearance and education on financial assistance for healthcare services in Portland, OR.

Responsibilities

• Patient Financial Counselors are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance.
• Identify eligibility, provide education, facilitate completion of applications for Medicaid/MediCal, and make referrals as necessary for enrollment support.
• Assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance.

Requirements

• H.S. Diploma or GED
• 2 years of experience in a hospital, clinic, or healthcare business office (preferred)
• 2 years of experience in automated, computerized account follow-up system, preferably in Epic (preferred)
• Knowledge in reimbursement of health care accounts from insurance companies (preferred)
• Previous experience with medical and health plan terminology (preferred)

Benefits

• Health care benefits (medical, dental, vision)
• 401(k) Savings Plan with employer matching
• Life insurance
• Disability insurance
• Paid parental leave
• Time off benefits (vacations, holidays, health issues)
• Voluntary benefits
• Well-being resources