Field Claims Adjuster in a hybrid role at ClaimsPro supporting claims in Prince Albert area. Actively adjusting claims and ensuring business development opportunities are maximized.
PL
Hybrid Automotive Technician, Service Advisor, Parts Specialist, Mechanical Claims Adjuster
Posted 2 months ago
About the role
- Mechanical Claims Adjuster handling claims calls and documentation to support customers and dealers. Join Protective to help redefine the claims experience for clients during life's uncertainties.
Responsibilities
- Handle a large volume of claims calls
- Open new claims thoroughly and accurately
- Collect and review all claim documents
- Verify all requirements have been met
- Provide claim status updates
- Provide exceptional customer service
- Carry out key administrative duties
- Perform other related functions as assigned by management
Requirements
- Reliable and punctual
- Keeps a positive attitude and remains cool under stress
- Plan, organize, prioritize, and complete projects and assignments in a timely manner
- Detail-oriented, accurate, and highly organized
- Displays pride in work
- Active listener with the ability to adapt/respond to various types of personalities
- Receptive to coaching and development
- Interact effectively with associates, management, and internal and external customers
- Superior communication skills, both written and verbal
- Demonstrate that you can solve customer problems using creative and effective techniques
- Maintain confidentiality of sensitive company information and use judgment and tact in applying policies, solving problems, and communicating standards
- Operate computer hardware and software including Microsoft Office Suite, and specialized software applications
- Ability to type at least 40 wpm
- Strong 10-key
- Strong mathematical aptitude
- Proven ability to multi-task and handle interruptions
- Ability to work flexible hours
Benefits
- Comprehensive health, dental, and vision insurance
- Mental health benefits
- Employee assistance program
- Paid time off
- Paid parental leave
- Short-term disability
- Cultural observance day
- Contributions to healthcare accounts
- Pension plan
- 401(k) plan with Company matching
- ProHealth Rewards platform for wellbeing and cash rewards
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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