Analyze reported lower - level general liability claims for Sedgwick. Ensure ongoing adjudication of claims within company standards and industry best practices while working in a hybrid schedule.
PL
Hybrid Automotive Technician, Service Advisor, Parts Specialist, Mechanical Claims Adjuster
Posted 3 weeks ago
About the role
- Mechanical Claims Adjuster handling claims calls and documentation to support customers and dealers. Join Protective to help redefine the claims experience for clients during life's uncertainties.
Responsibilities
- Handle a large volume of claims calls
- Open new claims thoroughly and accurately
- Collect and review all claim documents
- Verify all requirements have been met
- Provide claim status updates
- Provide exceptional customer service
- Carry out key administrative duties
- Perform other related functions as assigned by management
Requirements
- Reliable and punctual
- Keeps a positive attitude and remains cool under stress
- Plan, organize, prioritize, and complete projects and assignments in a timely manner
- Detail-oriented, accurate, and highly organized
- Displays pride in work
- Active listener with the ability to adapt/respond to various types of personalities
- Receptive to coaching and development
- Interact effectively with associates, management, and internal and external customers
- Superior communication skills, both written and verbal
- Demonstrate that you can solve customer problems using creative and effective techniques
- Maintain confidentiality of sensitive company information and use judgment and tact in applying policies, solving problems, and communicating standards
- Operate computer hardware and software including Microsoft Office Suite, and specialized software applications
- Ability to type at least 40 wpm
- Strong 10-key
- Strong mathematical aptitude
- Proven ability to multi-task and handle interruptions
- Ability to work flexible hours
Benefits
- Comprehensive health, dental, and vision insurance
- Mental health benefits
- Employee assistance program
- Paid time off
- Paid parental leave
- Short-term disability
- Cultural observance day
- Contributions to healthcare accounts
- Pension plan
- 401(k) plan with Company matching
- ProHealth Rewards platform for wellbeing and cash rewards
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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