Senior Product Designer leading design of AI - native experiences for fertility care. Collaborating closely with product and engineering to improve patient experiences and drive outcomes.
About the role
- UX Design Manager leading design strategy for Credit Card product line. Overseeing transformation of Core mobile ecosystem with a servant leadership approach.
Responsibilities
- Adopt a human-centered approach to leadership: foster a culture of empathy, prioritize work-life balance, and focus on retention by keeping your team happy while upholding high expectations of professional excellence and productivity.
- Foster a culture of creative safety where designers are empowered to take calculated risks, challenge the status quo, and push the boundaries of what’s possible to deliver world-class experiences
- Manage, mentor, and advocate for your team of experienced talent.
- Build a culture that elevates the team’s morale and performance, focusing on lessons learned and continuous improvement.
- Partner closely with Product, Engineering, and senior leadership to drive the vision for our Credit Card and Core products.
- Utilize a sophisticated approach to conflict resolution. You will rally the team and manage stakeholders with a mature, reflective, and solutions-oriented mindset.
- Champion user needs to inform product decisions, ensuring a strategic balance between user desirability, technical feasibility, and business viability.
- Guide the team toward a cohesive, user-centric quality standard without necessarily designing the assets yourself.
- Evolve our design systems, playbooks, and Design Ops processes to ensure efficiency across multiple squads.
- Work with product leaders to scope projects, prioritize tasks, and align resources correctly within an agile development environment.
Requirements
- 8+ years of experience in UX/Product Design, with a demonstrated history of people leadership (teams of 2–4+) including hiring, performance management, and career development.
- BA/BS degree in Interaction Design, HCI, User Experience Design, Psychology, Anthropology, or a related field (or equivalent work experience).
- Deep experience in UI/UX design at a high-tech company with a strong portfolio showcasing utilization UX methodologies, creative problem solving, and process leadership.
- Expert understanding of Figma, in order to facilitate design critiques and enforce best practices.
- A servant leader mindset. You have high emotional intelligence and experience navigating complex stakeholder maps.
- Strong presentation skills with the ability to effectively communicate design solutions and resolve conflict constructively.
- Comfort leveraging the pragmatic value of AI tools while also understanding their limitations and advocating for responsible, ethical usage.
- Experience working on consumer engagement, growth, and FinTech experiences.
- Experience managing senior-level individual contributors (Staff/Principal Designers).
Benefits
- The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
- The opportunity to work in a fast-paced environment with experienced industry leaders
- Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
- Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
- A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts
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