Customer Service Analyst at Agrometrika preparing and automating functional tests and ensuring data integrity. Collaboration with internal teams to enhance clients' analysis routines.
About the role
- Associate connecting industry experts to consulting firms using AI-powered technology. Involved in research and communication across various sectors to fulfill client requests.
Responsibilities
- Work in partnership with your Project Lead to receive & understand requests from clients across a variety of sectors and industries, quickly grasping the current context of requests
- Pro-actively search for, and identify, excellent experts globally, using our proprietary technologies & platform, alongside using a variety of other search methods like emailing, calling, our AI platform and utilizing LinkedIn.**
- Act as a consultant by figuring out the type of expert your clients will need to speak with to fulfill their project
- Act as your own project manager by handling multiple client requests while connecting with and vetting a variety of experts each day
- Share the expert you’ve chosen to your client by understanding what the client is fully looking for and ensuring those needs are met
Requirements
- You have the drive, tenacity and confidence to work in a rapidly growing and unstructured business with constant product and personal evolution**
- You are an exceptional communicator with an intense focus on generating revenues
- You have the organizational skills required to juggle multiple projects, stakeholders and targets and succeed across many responsibilities
- You would like responsibility early and thrive on being in a metric and results-driven environment
- You are interested in the corporate landscape You have an interest or background in research, economics, business or financial markets**
- You thrive in a team environment with a high level of collaboration and are willing to help others from the outset
- You possess both the understanding of business issues and the ability required to establish consultative, trust-based relationships with leading industry figures
Benefits
- A base salary + uncapped commission structure, that is designed to encourage and reward over performance – the sky is the limit!
- An extended benefits plan that includes Dental, Vision & Pharmaceutical coverages, alongside wider benefits such as massage, chiropractor and physical therapy benefits, to name a few!
- Employee Assistance Program
- Tenure gifts to thank our loyal staff
- An enhanced maternity and paternity package
- 17 days annual leave each year which includes a week's closure over the Christmas period to fully reset + 9 public holidays.
- A paid sick leave policy of up to 10 days annually
- Up to 20 remote working days annually
- A hybrid working model, featuring three days per week in our modern downtown Toronto office
- Team socials – from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together!
- The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business
- Corporate Events: from quarterly gatherings to our annual Christmas & Summer parties, we love to celebrate, collaborate and have fun together!
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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