Hybrid Network Engineer – Level 2

Posted 17 hours ago

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About the role

  • Network Engineer providing high-quality networking implementation and support services in Athens, Greece. Responsible for service activations, design, and technical support in a hybrid work environment.

Responsibilities

  • The role includes service activations, equipment staging, high-level network design, installation support, and 2nd level technical support for escalated incidents.
  • Perform service activations and support the delivery of network installations in accordance with customer requirements and internal standards.
  • Prepare and stage network equipment for deployment, ensuring proper configuration and readiness for installation.
  • Contribute to high-level network design and documentation for customer solutions across routing, switching, SD-WAN, firewalls, VPN, wireless, and access network environments.
  • Act as the escalation point for incidents from 1st level support, providing timely troubleshooting and coordination toward resolution.
  • Issue and manage tickets with vendors, carriers, and internal technical teams, following up until final closure.
  • Maintain accurate documentation of network configurations, changes, and inventory records to ensure operational continuity and knowledge sharing.

Requirements

  • Bachelor’s degree in Telecommunications, Networks, Computer Science, or relevant field
  • 2+ years of working experience in a similar role
  • CCNA or equivalent certification is required
  • Strong experience with Cisco and Fortinet technologies (FortiGate, FortiManager, SD-WAN)
  • Knowledge of automation tools such as Ansible, Python and Terraform
  • Familiarity with cloud networking concepts (AWS VPC, Azure VNet)
  • Understanding of SASE and Zero Trust Architecture will be considered an advantage
  • Familiarity with NMS, ticketing, and documentation tools will be considered an asset
  • Solid understanding of enterprise-grade networking technologies (e.g., routing, switching, SD-WAN, VPNs, firewalls, wireless) in production environments
  • Proficient in English and Greek
  • Availability to participate in standby support outside business hours.

Benefits

  • Competitive remuneration package.
  • Private medical and life insurance.
  • Training and development opportunities within a market-leading, fast growing organization
  • Exposure to a multinational environment and global teams.
  • A collaborative and inclusive workplace culture focused on innovation and growth.

Job title

Network Engineer – Level 2

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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