Patient Financial Specialist at Prisma Health responsible for patient financial assessments and collections. Collaborating with Social Work and Outcomes Management to ensure continuity of care.
Responsibilities
Performs in-depth demographic and financial assessments (generally at the bedside) and analyzes the results to determine an appropriate payor source.
Responsible for the collection of deductibles, co-pays, and co-insurances as well as payment towards accounts classified as self-pay.
Partners with Social Work and Outcomes Management to ensure the most appropriate continuum of care for the patient.
Ensures elimination of all possible payor sources prior to consideration of hospital sponsorship.
Communicates patient's estimated financial responsibility and requests payment prior to or at the time of service; appropriately explaining insurance terms to the patient.
Requirements
High School diploma or equivalent OR post-high school diploma/highest degree earned
Three (3) years health care revenue cycle experience (such as Billing, Collections, and/or Customer Service)
In lieu of education and experience noted above, a Bachelor's degree and three (3) years of experience in a service industry may be considered.
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