Senior Product Manager responsible for service and spare parts strategy at Watts. Collaborating with cross - functional teams to enhance customer experience and financial performance.
About the role
- Product Manager leading activation strategies for PPG's AI agent platform across various teams. Collaborating with data scientists and engineers to drive user adoption and integration.
Responsibilities
- Define the end‑to‑end activation strategy, roadmap, and OKRs for the Agent Platform.
- Develop persona‑specific value propositions for scientists, engineers, commercial teams, and operations stakeholders.
- Shape activation requirements based on deep understanding of user goals, operational constraints, and AI‑agent capabilities.
- Translate activation strategy into prioritized user stories and backlog items.
- Build and evolve activation playbooks, including pilot programs, cohort rollouts, and in‑product tutorials.
- Lead change management efforts, partnering with Communications and L&D to build narratives and training needed for organization‑wide adoption.
- Partner with data scientists, ML engineers, domain experts, and IT teams to refine high‑value agent use cases.
- Establish and monitor activation funnels and platform adoption analytics.
- Build business cases, capital applications, and value assessments tied to agent activation.
Requirements
- Bachelor's degree in a technical or business field.
- 5+ years in product management, data science, or AI/ML product roles.
- Strong experience with AI/ML‑based product development, user‑centred design, and MVP‑driven iteration cycles.
- Proven experience leading activation, onboarding, or adoption programs for digital or AI products.
- Excellent communication and stakeholder‑management skills with both technical and non‑technical audiences.
- Willingness to travel 30-40%.
Benefits
- PPG provides equal opportunity to all candidates and employees.
- We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees.
- PPG values your feedback on our recruiting process.
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